Fresh Prints is an NYC-based custom apparel company, experiencing 60% growth Y/Y. You ll join a team driving the growth of our $40 million business by retaining high-value accounts at scale.

We re looking for a dynamic, driven, organized, and experienced professional who wants to tackle major challenges. We work with over 25+ printers across the United States. Youll help them service our orders and manage the quality of their work. You need to be able to engage them and build a strong rapport. Youll dig into their business requirements and ours to make sure we hit them. When they have an issue with an order, youre the first point of contact and youll work with other FP teams to get to a solution.

You ll grow as Fresh Prints grows. You ll get all the time and support you need to learn a lot, develop professionally, and have a significant impact.

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Responsibilities

- Digitize embroidery files for our vendors, providing .DST files timely on all embroidery orders for Fresh Prints
- Answering embroidery-related and logistical questions from all the teams, giving real-time feedback to other teams,



and contributing to improving employee performance
- Optimizing documentation around custom embroidery by authoring articles and Excel sheets to organize data for all the teams
- The unknown - were always looking to find recent ways to improve and we also want you to take ownership over projects you think can add value

Technical Skills

- 1+ years of experience in the computerized embroidery industry
- 1+ years of hands-on experience with an Embroidery Digitizing Software (Wilcom, Ethos, SewArt, Embrilliance, etc.)
- Comfortable with MS Excel/Google Sheets

Essential Requirements

- Great email writing skills
- English fluency
- Strong critical thinking
- Fantastic problem-solving skills
- Positive approach

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Embroidery Digitizer Professional (India)
🏢 FreshPrints
📍 India