We are looking for a Session Experience Coordinator to join a growing HappinessCue team in Gurugram. The role helps ensure that clients and experts have a smooth experience on HappinessCue.
The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams. The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance.
HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.
Responsibilities
- expert communication
- profile information
- verification coordination
- scheduling
- booking support
- session follow-up
- feedback handling
- service-quality checks
Requirements
- Attention to detail
- dependable follow-through
- comfortable communication with different stakeholders
Experience
The expected experience range is 0-4 years; robust candidates with closely relevant experience may also be considered.