Job Role Managing and monitoring delinquent account collection for the assigned portfolio. Managing a team of min 2 to 3 team leaders and the tele-calling team Managing field visits by Coordinating with the Branch teams and the Field collection teams
Monitoring tele-calling team performance and reviewing them Key Responsibilties Responsible for managing attrition amongst the team Suggest and implement strategies to enhance productivity
Prepare and publish daily team performance Responsible for smooth flow of collection process assigned Mandatory skills Graduate 5-6 yrs of relevant experience.
Valuable communication and pleasing personality.
Should have experience of handling Telecalling team Dialer systems experience preferred Strong data analytical and problem solving skills.
Strong decision making skills
📌 Team Manager (Noida)
🏢 HDB Financial Services
📍 Noida
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