Required Skills • Excellent communication and leadership skills.
- Strong team-handling and people-management abilities.
- Valuable knowledge of BPO / Contact Center operations.
- Strong problem-solving and decision-making skills.
- Ability to work in 24×7 rotational shifts.
- Good understanding of E-commerce customer support processes.
- Proficiency in MS Excel and reporting tools preferred.
Qualification
Graduate in any discipline Candidate Profile Candidates with relevant BPO Team Leader experience and proven experience in team handling, customer support operations, and KPI management will be preferred.
📌 team leader (India)
🏢 career vidyalaya
📍 India
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