Role

Supervisor

No of Opening

5

Exp Required

2+ years of Exp in Collections

Budget

Max 3.5 LPA

Skills/Competencies Required

Graduation (Any Stream)

3-6 yrs of relevant experience.

Good communication skills

Knowledge of Ms Excel

Orientation towards working with people

Management skills in terms of maintaining people and work

Valuable Leadership skills

Knowledge of collections process, specifically domestic collections

Passionate towards achieving targets

JOB ROLE

● Key functions will be:

On-the-job Product Training of new joinees

Maintain MIS for Allocated Pool

Tracking Callers properly

Inspire / motivate callers to achieve targets

Sending Pick-up files to FPRs

Co-ordinate with Bank FPRs

Identifying critical cases and act accordingly

Prepare strategies for achieving Team targets

Coordinate with Collection agencies

Handling Escalation calls /agitated customers

Key Responsibilities

On-the-job training.

Performance Reporting

Maintaining MIS

📌 Supervisor (Chennai)
🏢 HDB Financial Services
📍 Chennai