Key Responsibilities

1. Quality Strategy & Leadership
- Define and implement quality assurance strategies, policies, and procedures for tyres and two-wheeler spare parts.
- Lead, mentor, and manage the QA team to ensure high-quality standards across all processes.
- Establish quality goals and monitor their achievement.

- Product Quality Assurance

- Oversee the quality control of tyres, two-wheeler components, and spare parts from raw materials to final products.
- Develop and manage testing protocols for durability, safety, and compliance of tyres and parts.
- Conduct regular audits to ensure adherence to internal and external quality standards.

- Supplier & Vendor Quality Management

- Work closely with suppliers to establish and maintain quality standards for raw materials and components.
- Evaluate and approve supplier processes through regular audits and performance assessments.

- Compliance & Certification

- Ensure products meet national and international automotive industry standards (e.g., ISO 9001, BIS standards).
- Maintain certifications for the organisation's quality systems.

- Customer Satisfaction

- Handle quality-related complaints and drive root cause analysis to prevent recurrence.
- Collaborate with R&D;, production, and customer service teams to improve product quality and meet customer expectations.

- Continuous Improvement

- Drive initiatives for continuous improvement using methodologies like Six Sigma, Lean Manufacturing, and Kaizen.
- Implement and monitor corrective and preventive actions (CAPA) to resolve quality issues effectively.

- Documentation & Reporting

- Prepare and maintain comprehensive documentation for all QA processes, audits, and compliance activities.
- Report quality metrics and performance to senior management.





Key Responsibilities

1. Quality Strategy & Leadership
- Define and implement quality assurance strategies, policies, and procedures for tyres and two-wheeler spare parts.
- Lead, mentor, and manage the QA team to ensure high-quality standards across all processes.
- Establish quality goals and monitor their achievement.

- Product Quality Assurance

- Oversee the quality control of tyres, two-wheeler components, and spare parts from raw materials to final products.
- Develop and manage testing protocols for durability, safety, and compliance of tyres and parts.
- Conduct regular audits to ensure adherence to internal and external quality standards.

- Supplier & Vendor Quality Management

- Work closely with suppliers to establish and maintain quality standards for raw materials and components.
- Evaluate and approve supplier processes through regular audits and performance assessments.

- Compliance & Certification

- Ensure products meet national and international automotive industry standards (e.g., ISO 9001, BIS standards).
- Maintain certifications for the organisation's quality systems.

- Customer Satisfaction

- Handle quality-related complaints and drive root cause analysis to prevent recurrence.
- Collaborate with R&D;, production, and customer service teams to improve product quality and meet customer expectations.

- Continuous Improvement

- Drive initiatives for continuous improvement using methodologies like Six Sigma, Lean Manufacturing, and Kaizen.
- Implement and monitor corrective and preventive actions (CAPA) to resolve quality issues effectively.

- Documentation & Reporting

- Prepare and maintain comprehensive documentation for all QA processes, audits, and compliance activities.
- Report quality metrics and performance to senior management.

📌 Quality Head (Gurugram)
🏢 Eastman Auto u0026 Power
📍 Gurugram