22 Oct
|
Camel Valley Resort, Igatpuri
|
Igatpuri
22 Oct
Camel Valley Resort, Igatpuri
Igatpuri
Role & Responsibilities
- Manage the complete Housekeeping department, ensuring cleanliness, hygiene, and presentation standards across all 75 guest rooms and suites.
- Supervise housekeeping operations in guest rooms, bathrooms, corridors, reception, restaurants, banquet halls, swimming pool areas, spa, lawns, and other public areas.
- Ensure timely room cleaning, room readiness, deep cleaning, and room inspections, especially during high occupancy and wedding events.
- Coordinate with the Front Office team for arrivals, departures, room status updates, early check-ins, and urgent room requirements.
- Plan and execute housekeeping arrangements for destination weddings, corporate events, staycations, and student groups.
- Monitor linen, towels, uniforms, guest amenities, cleaning materials, and housekeeping equipment.
- Maintain inventory records, control consumption, minimise wastage, and manage departmental costs within the approved budget.
- Supervise laundry operations, linen movement, stain removal, and proper storage of clean and soiled linen.
- Ensure high standards of hygiene, pest control, sanitation, and protected handling of cleaning chemicals.
- Conduct regular inspections and implement preventive measures to maintain consistent housekeeping standards.
- Recruit, train, schedule, and supervise housekeeping staff, room attendants, public area cleaners, and other team members.
- Handle guest requests and housekeeping-related complaints promptly and professionally.
- Coordinate with Maintenance for room defects, plumbing issues, electrical problems, and repairs.
- Ensure lost-and-found items are recorded, secured, and handled according to resort policy.
- Implement housekeeping SOPs, safety procedures, grooming standards, and service quality checks.
- Prepare daily room status reports, staff attendance records, inventory reports, and departmental performance updates for management.
Preferred Candidate Profile
- Graduate or Diploma holder in Hotel Management or Hospitality Management.
- Minimum 4-7 years of experience in Housekeeping, preferably with 12 years in a managerial or supervisory role.
- Experience in resorts or hotels handling weddings, banquets, corporate groups, and high-volume guest movements will be preferred.
- Strong knowledge of room cleaning standards, public area maintenance, laundry, linen management, inventory control, and hygiene procedures.
- Good leadership, staff management, planning, and problem-solving skills.
- Ability to manage manpower efficiently during peak occupancy and large wedding functions.
- Knowledge of housekeeping SOPs, chemical handling, safety practices, and cost control.
- Hands-on, detail-oriented, and committed to maintaining excellent cleanliness standards.
Location: Camel Valley Resort & Spa, Igatpuri, Maharashtra Job Type: Full-time | On-site
Ideal Candidate: A hands-on housekeeping professional who can maintain excellent room and public area standards, manage linen and inventory efficiently, and lead a team capable of delivering consistent service during leisure stays, weddings, and corporate events.
📌 Housekeeping Manager (Igatpuri)
🏢 Camel Valley Resort, Igatpuri
📍 Igatpuri