- Ensure to provide proficient and skilled Food & Beverage service to the guests by meeting and also exceeding their expectations.
- Welcome the guests by greeting them as per the standards.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
- Establish and maintain seamless co-ordination & co-operation with all departments productivity, morale and guest service.
- Learning the facilities of the hotel and the daily events and functions in order to satisfy guest enquiries.
- Should Have knowledge of food and beverage menu items.
- Familiar with computer. Excellent communication skills.
- Well Groomed.
- Suggestive selling ability.
Work Experience: Minimum 6 to 8 yrs of experience out of which at least 3 yrs of experience as Sr. Steward or Captain in a 4 star hotel / 3 star hotel / 5 star hotel.
Job Type: Full-time
Pay: ₹15,000.00 - ₹19,000.00 per month
Benefits
- Food provided
- Provident Fund
Experience:
- F&B; Service: 5 years (Required)
- Customer relationship management: 5 years (Required)