Executive - Helpdesk (India)

Executive - Helpdesk (India)

22 Oct
|
Cushman u0026 Wakefield
|
India

22 Oct

Cushman u0026 Wakefield

India

Job Title

Executive - Helpdesk Summary

- Manage the facility helpdesk and respond to employee/service requests.
- undefined
- Log, track, coordinate, and follow up on complaints and service requests until closure.
- undefined
- Coordinate with Engineering, Housekeeping, Security, Transport, and other facility teams for timely resolution.
- undefined
- Maintain helpdesk records, trackers, daily reports, and MIS.
- undefined
- Monitor pending tickets and escalate ageing or critical issues to the Facility/Technical Manager.
- undefined
- Coordinate with vendors and internal stakeholders for operational requirements.
- undefined
- Support planned audits by maintaining required helpdesk records and documentation.
- undefined
- Ensure qualified communication with client employees and stakeholders
- undefined
- Assist the Facilities team with routine administrative and operational activities.

INCO: “Cushman & Wakefield”

📌 Executive - Helpdesk (India)
🏢 Cushman u0026 Wakefield
📍 India

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