Skill required: Talent Development- Instruction Design - Learning Delivery Instruction

Designation: Delivery Lead Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? • Own the end to end design governance and performance of global learning experience design and content development processes across the enterprise learning ecosystem • Drive standardization efficiency digital first methodologies and high quality learner experiences across learning modalities and delivery channels • Serve as the single point of accountability for process decisions quality frameworks innovation enablement a • Talent Development Instruction Design • Bachelors degree in Education Instructional Design Digital Learning Communications or a related field

- Relevant years of experience in learning design content development or learning transformation leadership • Experience managing global learning operations design teams or large scale learning programs • Strong background in process standardization content production workflows and experience design governance.

What are we looking for? • Experience with GenAI tools Storyline Rise Vyond Adobe Synthesia and other rapid authoring or automation solutions • Experience with LMS LXP ecosystems and service management tools including ServiceNow Jira and PWA • Certifications in Learning Experience Design Instructional Design Agile Content Development or Lean Six Sigma





- Flexible collaboration across global time zones including evening coverage when required • Limited travel based on project demands • Strong project and program management capability • Expertise in instructional design experience design authoring tools and contemporary digital learning methodologies
- Strong analytical and data driven problem solving skills • Excellent communication stakeholder management coaching and change management skills • Strong learner focused and customer focused mindset with innovation orientation
- Ability to work in complex fast paced and ambiguous environments • Excellent time management prioritization and cross cultural collaboration skills

Roles and Responsibilities: • Key Responsibilities • Process Design and Architecture • Lead the end to end learning content lifecycle across intake scoping design development quality assurance publishing and sustainment. Drive digital first frameworks automation AI enabled content creation and content reuse.

• Standards and Governance • Define global standards methodologies templates quality frameworks accessibility compliance requirements and instructional design best practices across all delivery models.

• Process Documentation and Controls • Maintain process documentation workflows RACI matrices SOPs governance controls version management and change management processes.

• Localization and Quality Management • Govern localization translation and cultural adaptation standards. Establish quality assurance testing acceptance criteria and release readiness processes.

• Training and Deployment Support • Enable instructional designers developers SMEs and vendor teams through training pilot programs deployment readiness reviews content migration and post launch stabilization support.





• Continuous Improvement and Innovation • Monitor learning effectiveness quality efficiency and learner feedback. Drive process improvements through analytics automation GenAI immersive learning and emerging technologies.

• Stakeholder Leadership • Lead learning design and development governance while partnering with SMEs technology teams business stakeholders and delivery leaders to drive capability development and operational excellence.Any GraduationAbout Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Delivery Lead Manager (Mumbai)
🏢 Accenture
📍 Mumbai