Company Description Ad Active is a results-focused digital marketing agency that helps businesses scale through strategic advertising, compelling content, and data-driven growth systems. With over seven years of industry experience, the team blends creativity with performance marketing to deliver measurable ROI for clients. The agency offers services such as Meta (Facebook & Instagram) ads, Google Ads and search marketing, social media management, website development, and content creation including UGC and video shoots.

Ad Active also provides brand strategy, Google My Business optimization, and regular performance reporting to ensure transparent, consistent growth. The company is committed to clarity, creativity, and smart scaling for brands across diverse industries.

Role Description The Caller role at Ad Active is a full-time, on-site position based in Delhi, India. In this role, the caller will make outbound and receive inbound calls to engage potential and existing clients, provide information about Ad Active’s services, and support lead generation and client acquisition efforts. Day-to-day tasks include explaining digital marketing offerings in a clear and professional manner, answering queries, scheduling meetings or demos for the sales or account management teams, and maintaining accurate call records in internal systems.





The caller will follow defined scripts and guidelines while adapting communication style to different audiences, and collaborate with team members to ensure smooth handover of qualified leads. The role may also involve basic follow-up communications via email or messaging platforms and contributing feedback on customer responses to help refine outreach strategies.

Qualifications

- Strong communication and interpersonal skills, including clear spoken English and Hindi, active listening, and professional phone etiquette.
- Customer service and client interaction abilities, such as handling inquiries, resolving basic concerns, and building rapport over calls.
- Organizational and administrative skills, including maintaining call logs, updating CRM or spreadsheets, and managing follow-ups.
- Basic understanding of digital marketing concepts (e.g., online ads, social media, and branding) or willingness to learn quickly.
- Comfort working in a rapid-paced, target-driven environment, with the ability to meet call volumes and lead-generation goals.
- Proficiency with common office and communication tools (phone systems, email, messaging apps; CRM experience is a plus).
- Prior experience in telecalling, inside sales, or customer support is preferred but not mandatory for highly motivated candidates.
- High school diploma or equivalent; a higher education background in marketing, business, or related fields is an advantage.

📌 Caller (Delhi)
🏢 Ad Active
📍 Delhi