The VIP Personalised team at Shaadi.com provides premium matchmaking services through dedicated Relationship Managers (RMs). We are building AI-powered systems ? that augment RM workflows — helping them identify better matches faster ?, detect member dissatisfaction early ⚠️, and improve overall service efficiency.

The Associate Product Manager (APM) will help design and launch AI-driven tools that improve RM productivity ? and customer experience ❤️ at scale.

?Key Responsibilities:

- Identify opportunities to apply AI across the VIP member journey
- Translate RM workflows into scalable AI-powered product features
- Define product requirements for AI-enabled capabilities
- Build tools that assist RMs with Member insights ? Matchmaking signals ? Engagement risk detection ⚠️ Conversation summaries ?Next-best actions
- Define metrics to evaluate AI features
- Run experiments and iterate based on usage and outcomes
- Drive adoption of AI tools within RM workflows

?Required Qualifications:





- 1–3 years of experience in Product Management, Product Analytics, or Technical Product roles
- Strong analytical thinking ? and structured problem-solving & experience working with data-driven products ?
- Ability to work cross-functionally with engineering, analytics, and operations teams
- Experience working on AI or ML-enabled products & Familiarity with LLM-based applications
- Experience in consumer platforms, marketplaces, or CX products

? Why VIP Shaadi.com

- Work on a premium, high-impact product with responsible, high-intent users ?
- Build at the intersection of human judgment ? × technology ⚙️ × scale ?
- High ownership, steep learning curve, and visibility with senior leadership ?
- Be part of India’s most trusted matchmaking ecosystem ??.✨

If you’re a builder who values clarity, accountability, and real-world impact—this is your product playground!

📌 Associate Product Manager (Mumbai)
🏢 Shaadi.Com
📍 Mumbai