Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Work Load Automation Architecture and Design

Good to have skills : NA

Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

We are looking for an experienced Stonebranch & Axway MFT Engineer with around 3 years of experience in workload automation, managed file transfer, production support, and scheduling. The candidate will be responsible for developing, configuring, monitoring, troubleshooting, and supporting business-critical workflows and file transfer processes.

Roles & Responsibilities:

Stonebranch – Workload Automation

Develop, configure, and maintain Stonebranch Universal Automation Center (UAC) workflows, tasks, triggers, and dependencies.

Monitor scheduled jobs and workflows and troubleshoot job failures, delays, and dependency issues.

Perform incident, problem, and change management activities related to workload automation.

Configure calendars, variables, alerts, notifications, and workflow dependencies.

Analyze job failures and perform RCA with appropriate corrective and preventive actions.

Support production deployments, scheduling changes, and emergency requests.

Coordinate with application, infrastructure, database, and other support teams for issue resolution.

Maintain operational documentation, SOPs, and knowledge articles.

Participate in production support/on-call activities for critical incidents.

Axway MFT – Managed File Transfer

Configure and manage Axway Managed File Transfer workflows and file transfer processes.

Support SFTP/FTP/FTPS-based file transfers and troubleshoot transfer failures.

Monitor inbound and outbound file transfers and investigate delays, failures, and missing files.

Configure transfer partners, endpoints, schedules, routing, and transfer policies.

Troubleshoot connectivity,



authentication, certificate, permission, and file-transfer issues.

Support certificate/key management and coordinate certificate renewals where applicable.

Work with application and infrastructure teams to resolve end-to-end file transfer issues.

Perform controlled changes and deployments across QA and Production environments.

Maintain transfer configurations, documentation, and operational procedures.

Professional & Technical Skills:

Maintain transfer configurations, documentation, and operational procedures.

Technical Skills

Stonebranch UAC / Universal Controller

Axway MFT

Workload automation and job scheduling concepts

SFTP, FTP, FTPS

Linux/Unix administration and shell scripting

Basic Windows administration

File transfer troubleshooting

Job dependencies, calendars, variables, triggers, and alerts

Monitoring and incident management

Basic SQL/database troubleshooting

SSL/TLS, SSH keys, certificates, and authentication concepts

ITIL processes – Incident, Problem, Change and Request Management

Experience with ServiceNow or similar ITSM tools is preferred

Preferred Skills

Experience supporting enterprise production environments.

Knowledge of Control-M, AutoSys, TWS, or other scheduling tools is an advantage.

Experience with automation or scripting using Shell/Python.

Exposure to cloud environments such as Azure/AWS is a plus.

Experience with high-availability and disaster-recovery environments.

Strong analytical and troubleshooting skills.

Good communication and stakeholder-management skills.

Additional Information





- The candidate should have minimum 3 years of experience in Work Load Automation Architecture and Design.
- This position is based at our Pune / Hyderabad
- A 15 years full time education is required.

15 years full time educationAbout Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more cutting-edge, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Application Support Engineer (Pune)
🏢 Accenture
📍 Pune