- Manpower Recruitment, Deployment and Management
- Ensure timely recruitment, deployment of security guards, supervisors, and other facility staffs at client locations.
- Maintain adequate manpower strength and arrange replacements for absenteeism and emergency requirements.
- Prepare and maintain duty rosters, shift schedules, and deployment plans.
- Coordinate recruitment, onboarding, and site allocation of security personnel.
- Site Operations and Supervision
- Conduct regular site visits and surprise inspections to monitor security operations.
- Ensure guards follow proper uniform, grooming, discipline, and duty procedures.
- Monitor attendance, punctuality, shift handovers, and post responsibilities.
- Ensure security personnel follow site-specific instructions and standard operating procedures (SOPs).
- Client Relationship Management
- Maintain regular communication with clients regarding operational requirements and service quality.
- Address client complaints and resolve operational issues promptly.
- Coordinate with clients for manpower requirements, duty changes, and additional security arrangements.
- Ensure high levels of client satisfaction and service delivery.
- Compliance and Documentation
- Maintain attendance records, duty rosters, inspection reports, and incident registers.
- Ensure compliance with applicable labour laws, company policies, and security industry regulations.
- Verify that security personnel have the required identification, training, and documentation.
- Support audits, inspections, and client compliance reviews.
- Incident and Emergency Management
- Respond promptly to security incidents, emergencies, and client escalations.
- Prepare incident reports and coordinate corrective and preventive actions.




- Ensure security personnel are aware of emergency response procedures, fire safety protocols, and evacuation plans.
- Escalate critical issues to senior management without delay.
- Training and Performance Monitoring
- Coordinate induction and refresher training for security guards and supervisors.
- Monitor staff performance, discipline, and adherence to security procedures.
- Identify operational gaps and recommend improvements.
- Support performance reviews and disciplinary procedures where necessary.
- Reporting and Coordination
- Submit daily, weekly, and monthly operational reports to management.
- Monitor manpower shortages, absenteeism, overtime, and operational expenses.
- Assist in preparing operational MIS reports and maintaining accurate records.

Required Qualifications

- Minimum Higher Secondary pass; candidates with relevant experience may also be considered.
- Prior experience in security services, facility management, manpower deployment, or operations is preferred.
- Knowledge of security operations, shift management, and site supervision.
- Basic knowledge of MS Excel, Word, email, and operational reporting.
- Knowledge of applicable labour compliance and security agency regulations is an advantage.

Required Skills

- Solid communication and coordination skills.
- Manpower planning and problem-solving abilities.
- Client handling and complaint resolution.
- Leadership, discipline, and time management.
- Ability to work under pressure and handle emergencies.
- Willingness to travel to client sites as required.

Experience

Typically, 2-5 years of experience in security operations, facility management, or manpower management is preferred. Requirements may vary depending on the size of the operation and client portfolio.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Operation Executive (India)
🏢 FFS Security
📍 India