Job Description:

- Key Responsibilities
- Manage and support enterprise endpoint infrastructure including desktops laptops and virtual workstations
- Administer Microsoft Intune SCCM MECM Autopilot and endpoint management solutions
- Design and deploy Windows 10 11 operating system builds and upgrade solutions
- Manage device provisioning software packaging patch management and compliance policies
- Implement endpoint security controls using Microsoft Defender and security best practices
- Support device lifecycle management including onboarding refresh and decommissioning
- Troubleshoot complex desktop application and mobility related issues
- Manage Group Policies Active Directory Azure AD Entra ID and endpoint configurations
- Support Microsoft 365 applications and collaboration tools
- Automate operational tasks using PowerShell scripting
- Monitor endpoint health performance and compliance metrics
- Collaborate with security infrastructure and service desk teams for issue resolution
- Prepare technical documentation SOPs and knowledge articles
- Required Skills

Key Responsibilities:

- g hands on expertise in
- Microsoft Intune
- SCCM MECM
- Windows 10 11 Administration
- Windows Autopilot
- Microsoft Entra ID Azure AD
- Microsoft 365 Administration
- Group Policy Management
- BitLocker
- Microsoft Defender for Endpoint
- Experience in
- OS Deployment Imaging
- Patch Management
- Software Packaging Distribution




- Endpoint Security Compliance Tenable
- Device Lifecycle Management
- Robust troubleshooting skills across desktop mobility and workplace technologies
- Preferred Skills
- Experience with VMware Workspace ONE or Citrix
- Knowledge of Virtual Desktop Infrastructure VDI
- Familiarity with Azure Virtual Desktop AVD
- PowerShell scripting and automation experience
- Knowledge of ServiceNow ITSM processes
- Certifications Preferred
- Microsoft Certified Endpoint Administrator Associate MD 102
- Microsoft 365 Certified Modern Desktop Administrator
- ITIL Foundation Certification
- Microsoft Azure Fundamentals AZ 900

Technical Requirements:

- soft Skills
- Strong customer service orientation
- Excellent troubleshooting and analytical skills
- Effective communication and stakeholder management
- Strong documentation and coordination capabilities
- Ability to work in enterprise support and transformation environments

Preferred Skills:

Technology->EUC-VDI->Citrix XenDesktop->VDI,Technology->Infra_ToolAdministration-ITSM->BMC Remedy ITSM->ITSM,Technology->Infrastructure Testing->End User Computing,Technology->EUC-Patching_and_Distribution->SCCM,Technology->Infrastructure-Server Administration->MS-Windows->Windows10 Migration,Technology->Enterprise Mobility Solution->MS Azure AD, MS Azure RMS, MS Intune

📌 DWS _Client Engineering _Digital Workplace Services- (Pune)
🏢 Infosys
📍 Pune