Holiday Sales Consultant (Gurugram)

Holiday Sales Consultant (Gurugram)

23 Oct
|
ORN Journeys
|
Gurugram

23 Oct

ORN Journeys

Gurugram

Job OverviewWe are looking for a dynamic and customer-focused HNI Holiday Consultant to manage high-net-worth individual (HNI) clients and design premium domestic and international holiday experiences. The ideal candidate should have strong knowledge of luxury travel, excellent relationship management skills, and proven experience in selling customised holiday packages. The candidate will be responsible for understanding clients’ travel preferences, designing personalised itineraries, converting enquiries into confirmed bookings, and delivering exceptional service throughout the travel journey.

Key Responsibilities
• Manage and build strong relationships with HNI and UHNI clients.
• Understand client preferences, budgets, travel requirements, and expectations.
• Design customised domestic and international holiday packages.
• Recommend luxury hotels, resorts, private villas, cruises, and exclusive travel experiences.
• Handle end-to-end holiday planning, including itinerary preparation, quotations, bookings, and travel coordination.
• Convert travel enquiries into confirmed bookings and achieve assigned sales targets.
• Maintain strong relationships with clients to generate repeat business and referrals.
• Coordinate with internal teams, destination management companies (DMCs), hotels,



and other travel partners.
• Negotiate with suppliers to secure competitive pricing and deliver value to clients.
• Handle client queries, changes, and escalations professionally.
• Maintain accurate client records, sales pipelines, and follow-up activities in the CRM.
• Stay updated on luxury travel trends, international destinations, and premium hospitality offerings. Required Skills and Qualifications
• Bachelor's degree in Business Administration, Travel & Tourism, Hospitality, or a related field.
• 3–6 years of experience in holiday sales, luxury travel consulting, or premium travel services.
• Experience handling HNI/UHNI clients is highly preferred.
• Strong knowledge of domestic and international holiday destinations.
• Proven experience in sales, client relationship management, and revenue generation.
• Excellent communication, negotiation, and presentation skills.
• Ability to design customised itineraries based on client requirements.
• Robust customer service orientation and problem-solving abilities.
• Proficiency in MS Office, CRM tools, and travel booking platforms.
• High levels of professionalism, confidentiality, and attention to detail.

📌 Holiday Sales Consultant (Gurugram)
🏢 ORN Journeys
📍 Gurugram

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