Position Purpose: The candidate will be responsible for providing production application support. The candidate should be self-motivated, proactive and a good team player. The candidate should have knowledge of SQL, Unix, shell script, python, Autosys Responsibilities § Exposure to basic Unix, SQL and any programming language like python is required. § Good knowledge of Incident, change, and problem management and ITIL processes. § Good communication skills. § Experience with supporting multi-tier infrastructures using DevOps or Cloud technology is added advantage. § Good knowledge of monitoring tools like Dynatrace, Autosys. § Positive knowledge of ticketing tools like JIRA, or ServiceNow. § To work through the backlog of tasks as appropriate. § To be aware of the business domain the application is being created for § To participate in out-of-hours / daytime support as required Contributing Responsibilities § Understand and remain fully aware of the business processes automated on the production platform. Sound knowledge of application and related platform is required.



§ Ensure requests from business users including technical and functional queries are answered without delay with qualified inputs. § Participate to Resiliency events (Disaster Recovery, Sustained Resiliency, etc.) to ensure Business Continuity objectives were met. § Maintains effective relationships with core and extended program team members, peers, senior stakeholders, and business managers Specific

Qualifications:
Any relevant certification matching expected skill set Skills Referential (Required knowledge, skills, and abilities) Technical

Skills:
Language & Technologies – SQL, Python OS: Linux , Windows Database : SQL, Oracle/Postgres Tools : Bitbucket, Jenkins , Autosys, Actimize(Good to have) Behavioral

Skills:
• Adaptability
• Decision Making
• Problem Solving Education Level: Bachelor’s degree or Equivalent

Location:
Mumbai Experience range
- 4+ Years

📌 Application Production Support (Mumbai)
🏢 BNP Paribas
📍 Mumbai