Walk-in Drive | Help Desk Support Engineer | Hyderabad Movate Technologies is hiring Join us for a Walk-in Drive for the position of Help Desk Support Engineer at our Hyderabad office. Date: 24th Oct'26, Saturday

Location:
Movate Technologies, Trendset Apartments, 1, Nanakramguda Road, Financial District, Nanakramguda, Telangana 500032 Position: Help Desk Support Engineer

Experience:
1 to 3 Years Key Requirements
• Excellent spoken and written English communication skills (B1 CEFR level or above)
• Solid customer service orientation
• Mid-level troubleshooting skills
• Ability to identify and resolve technical issues using SOPs and Knowledge Base articles
• Experience supporting users through Chat, Phone, and Email
• Ability to work in a fast-paced support environment Technical Skills
• Basic troubleshooting experience on:
• Windows
• Mac OS
• Linux
• Chrome OS
• Hardware and software troubleshooting
• User support and issue resolution
• Documentation and ticket management




• Escalation handling and incident management Roles & Responsibilities
• Provide remote technical support via Phone, Chat, and Email
• Diagnose and resolve hardware, software, and user-related issues
• Follow documented troubleshooting procedures and knowledge articles
• Document issues, resolutions, and troubleshooting steps
• Collaborate with internal teams for escalations and issue resolution
• Support deployment of new processes, SOPs, and system changes Why Join Movate?
• Work with global customers
• Gain exposure to multiple technologies and operating systems
• Fast-paced learning environment
• Excellent career growth opportunities Walk in and explore exciting career opportunities with Movate Technologies Venue: Movate Technologies Trendset Apartments, 1, Nanakramguda Road, Financial District, Nanakramguda, Telangana 500032 Bring: Updated Resume, Government ID Proof, and Passport-size Photograph.

📌 Walk-in Drive on 24th Oct | Help Desk Support Engineer (Hyderabad)
🏢 Movate
📍 Hyderabad