Company Description Medcity International Academy (MIA) is a premier training and coaching institution headquartered in Kannur, Kerala, India, with multiple centres across Kerala and Karnataka. The academy is recognized as a leading provider of English language proficiency and professional assessment test preparation, with a strong focus on international exam success and global employability. MIA offers high-impact programmes for exams such as IELTS, OET, TOEFL, PTE, Duolingo English Test, CELPIP, and a wide range of nursing and healthcare assessments. Supported by experienced trainers, many certified by international bodies, MIA combines evidence-based teaching methods with digital tools, language labs, mock exams, and app-based learning. Its mission is to expand global opportunities for learners across healthcare, IT, engineering, hospitality, aviation, tourism, and communications through strategic, impactful education. Role Description The Administrative Receptionist will serve as the first point of contact for visitors, students, and partners at the Kochi centre, ensuring a qualified and welcoming front office experience. Day-to-day responsibilities include greeting and directing visitors, handling incoming calls and inquiries, managing reception email correspondence, and maintaining visitor and student logs. The role involves coordinating appointment scheduling, supporting admission and registration processes, assisting with document handling and filing,



and providing general administrative support to faculty and management. The Administrative Receptionist will also help with basic data entry, preparation of reports and notices, and coordination of meeting rooms and facilities. This is a full-time, in office role based in Kochi. Qualifications
• Strong front-office and customer service skills, including professional telephone etiquette, visitor management, and the ability to provide clear information and guidance.
• Administrative and organizational skills, such as scheduling, record keeping, filing, and basic office coordination.
• Proficiency with standard office software and tools (e.g., MS Office, email, spreadsheets) and comfort with digital platforms used for student management and communication.
• Effective written and verbal communication skills in English; additional proficiency in regional languages is an advantage.
• Attention to detail, reliability, and the ability to manage multiple tasks in a fast-paced educational environment.
• Previous experience in reception, front desk, or administrative support roles, preferably in an educational or training institution.
• Minimum of a higher secondary qualification; a diploma or degree in administration, commerce, or a related field is beneficial.
• Qualified appearance, positive attitude, and a learner-centric approach aligned with MIA’s mission to support global education and career opportunities.

📌 ADMINISTRATIVE RECEPTIONIST (Kochi)
🏢 Medcity International Academy
📍 Kochi