Job Responsibilities 1. IT Operations & Team Management
• Lead and manage technical teams responsible for business applications and IT systems.
• Ensure smooth IT operations, service delivery, and compliance with SLAs.
• Handle technical incidents, system enhancements, and troubleshooting.
• Develop and maintain IT policies, procedures, and best practices.
• Work closely with internal teams to improve IT services and support business needs. 2. IT Projects & Applications
• Manage IT projects from planning to delivery, ensuring timelines and business requirements are met.
• Coordinate with internal teams, vendors, service providers, and other stakeholders.
• Oversee the development, testing, maintenance, and improvement of business applications.
• Recommend new technologies and solutions to improve efficiency and business performance.
• Manage project delivery using Agile and Waterfall methodologies. 3. Global Team Collaboration
• Lead and coordinate technical teams across different locations and time zones.
• Build strong working relationships with global stakeholders and business teams.
• Communicate project updates,



technical issues, and solutions effectively. Requirements
• 10+ years of experience in IT, including at least 5 years in a managerial or team leadership role.
• Solid experience in IT operations, application management, and enterprise-level projects.
• Hands-on experience with ERP systems, the Software Development Life Cycle (SDLC), and software testing.
• Knowledge of Microsoft technologies and SQL Server-related tools, including SSAS, SSIS, and SSRS, is an advantage.
• Experience with Agile and Waterfall project management methodologies.
• Experience managing technical teams and working with global stakeholders.
• Experience in apparel sourcing or retail supply chain is an advantage.
• Strong analytical, problem-solving, communication, and leadership skills. Preferred Candidate Profile: An experienced IT leader who can manage technical teams, oversee enterprise applications, ensure reliable IT operations, and deliver projects aligned with business objectives.

📌 IT Operations (Mumbai)
🏢 Apping Technology
📍 Mumbai