About VIP (Vermont Information Processing, Inc.) We are the leading technology provider powering the beverage industry, delivering integrated software solutions that connect suppliers, distributors, bottlers, and retailers across all three tiers. Since 1972, from our headquarters in Colchester, Vermont, we have focused on optimizing daily workflows and driving efficiency, visibility, and value through innovative applications like KARMA and Order Stream for businesses of every size and type. Today, with over 800 employees across 20 states and 3 countries, more than 63,000 monthly active users, and systems that process over 80% of U.
S. beer volume, we enable seamless data exchange, stronger performance, and industry-wide growth by working side by side with our customers. About VIP India: India’s deep and diverse talent pool plays a major role in our global growth strategy. That is why we have expanded our global footprint with the establishment of VIP India, a state-of-the-art innovation hub in Mumbai. At VIP India, we are a high-impact, inclusive, and collaborative ecosystem where a community of talented professionals come together to drive digital innovation and transform the global beverage industry. Life at VIP India: Life at VIP India reflects our belief that great work happens when people are both challenged and cared for. An enjoyable work environment, flexible/hybrid options, and benefits that promote well-being and work-life balance encourage you to bring your best self to work. As part of the wider VIP community, India teams share in traditions of giving back and team building—from local initiatives to supporting broader company efforts that strengthen our communities. If you want to grow your career, stay close to the latest in industry technology, and be part of a team that genuinely looks out for one another, VIP India is the place to grow together. Job Overview: We are seeking an experienced, strategic, and hands-on IT COE Head to scale our Global Capability Center (GCC) operations in India. Working in close partnership with US Executive Leadership and India Executive Leadership,



the role holder will drive end-to-end technology infrastructure, cloud environments, enterprise security, and compliance. This role bridges global strategic vision with India operational capabilities—acting as a trusted technology co-partner across both regions while building, mentoring, and leading high-performing IT teams locally. Vermont Information Processing

Key Responsibilities
• Strategic & Global Alignment: Work in close partnership with US IT Leadership and India Leadership to align the India GCC technology roadmap, infrastructure strategies, and digital/AI initiatives with global enterprise goals.
• GCC IT Operations & Governance: Partner with India Executive Leadership to direct day-to day enterprise IT operations, infrastructure availability, service management, and end-user support across the GCC.
• IT Steering & Risk Management: Establish local IT governance, report on security KPIs, compliance posture, and technology risk metrics to executive leadership.
• Vendor & Asset Management: Oversee local IT procurement, cloud vendor relationships, software licensing, and hardware assets, driving cost optimization and efficiency. Cloud Infrastructure & Enterprise Systems
• Cloud Architecture: Oversee secure, scalable, and resilient cloud/multi-cloud platforms (AWS, Azure, GCP).
• Modernization & Migration: Lead infrastructure modernization programs, cloud migrations, containerization, and virtual machine management.
• Enterprise Tooling & AI Integration: Implement automated IT workflows, endpoint management (O365, Active Directory), and AI/ML-driven internal tooling to improve operational velocity.
• Reliability & DR: Ensure availability, continuous monitoring, and robust Disaster Recovery (DR) and business continuity strategies. Cybersecurity,



Compliance & DevSecOps
• Security & Zero Trust: Enforce enterprise-wide Zero-Trust security frameworks, IAM controls, endpoint compliance, and data loss prevention (DLP) policies.
• Compliance Standards: Lead local execution and maintenance of security certifications and regulatory frameworks such as SOC1, SOC2, and data protection policies.
• Incident Response & SRE: Establish monitoring, observability and incident response frameworks to maintain low MTTR and proactive threat remediation. Vermont Information Processing Team Building & Stakeholder Management:
• Team Leadership: Recruit, mentor, and manage a multi-disciplinary team spanning Cloud/Infra Ops, DevOps, IT Support, and Security.
• Cross-Functional Collaboration: Act as a key liaison between US stakeholders, local business leadership to ensure explicit communication and smooth delivery.
• Required Qualifications &

Experience:
•

Experience:
15–20+ years of total experience in IT infrastructure, enterprise cloud architecture, and technical management.
• Leadership

Experience:
Proven track record in a senior IT leadership role within a GCC, multinational organization, or SaaS Base product company.

Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s in Cyber Security or Management is a plus). Technical Competencies & Expertise:
• Cloud & Infrastructure: Hands-on architecture and operational depth across AWS, Azure, and GCP environments.
• Security & Governance: Deep understanding of Zero-Trust architecture, Identity Access Management (IAM), SOC1, SOC2, and enterprise security stacks.
• Enterprise Operations: Active Directory, O365, MDM, ITIL-aligned ITSM processes, virtualization (VMware/Hyper-V), and patch automation.
• Emerging Technologies: Familiarity with AI/ML tools integration, workflow automation
• Certifications (Preferred): ITIL v3/v4 Foundation, Lead Auditor/Implementer, AWS Certified Solutions Architect, GCP Professional Architect/Machine Learning, or PMP.

📌 IT COE Head (Mumbai)
🏢 Vip
📍 Mumbai