PositionProduct Implementation & QA Executive Qualification
· Graduate in Computer Applications, IT, Computer Science, Business Administration, or related field.
· BCA / B.
Tech / MCA / equivalent preferred.
· Good understanding of software applications and business processes.
· Basic knowledge of databases, Excel/Google Sheets and software testing preferred.
· Valuable communication and documentation skills. Experience 1–3 Years Candidates with experience in Software Implementation, ERP/CRM Implementation, QA Testing, Software Support or Application Support preferred.
Key Responsibilities
· Understand client requirements and prepare implementation checklist.
· Configure software according to client requirements.
· Collect, verify and prepare client master data.
· Perform data import/migration.
· Create users and configure roles/permissions.
· Conduct functional testing before client go-live.
· Conduct client training and product demonstrations during implementation.
· Handle first-level client support.
· Reproduce reported bugs and provide complete information to developers.
· Maintain implementation and testing documentation.
· Coordinate between client, developer and management.
· Follow up until implementation issues are resolved. We need someone who is good at:
• Software + Business Understanding + Testing + Client Communication