Case Manager (Hyderabad)

Case Manager (Hyderabad)

23 Oct
|
SiliconPath Law
|
Hyderabad

23 Oct

SiliconPath Law

Hyderabad

Case Manager – SiliconPath Law Role overview The Case Manager owns the client relationship and the overall progress of each case, from onboarding through filing, and is the client’s main point of contact at SiliconPath Law. Core responsibilities
• Onboarding: Send the welcome email within 24 hours and run the kickoff meeting within 7 days.
• Case setup: Set up the client and case team on LegalBridge, assign the dedicated paralegal and immigration specialist, and notify the co-counsel partner.
• Client coordination: Coordinate with the client on recent or replacement documents, reviews of letters of recommendation (LORs) and personal statements, recommender signatures, and the final petition review.
• Reporting: Send a weekly progress report to the client and a weekly case summary to the attorneys and paralegals.
• Tracking and escalation: Maintain the progress tracker, flag delays,



and escalate issues early. What we look for
• Client communication: You explain things clearly, set honest expectations, and keep clients calm and informed.
• Case orchestration: You keep many cases, people, and deadlines moving at once without anything slipping.
• Escalation judgment: You know when to solve a problem yourself and when to bring in the attorney.
• Ownership: The case timeline is yours, and you follow up on what’s needed without waiting to be asked.
• Transparency: Clients and colleagues hear about delays from you first, never by surprise.
• Empathy: You understand that every case is someone’s future, and you treat each client accordingly.

📌 Case Manager (Hyderabad)
🏢 SiliconPath Law
📍 Hyderabad

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