Associate Manager – Process Quality Reports To: Sr. Quality Manager

Location:
Bengaluru

About Us
SharkNinja APAC is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. It operates two trusted global brands: Shark and Ninja. At SharkNinja APAC, we don’t just raise the bar – we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. SharkNinja APAC is rapidly expanding, driven by strong innovation and unprecedented growth over the past 5 years. As we continue to grow, we are looking for an Associate Manager
- Process Quality to create products tailored to the needs of regional consumers and markets. Position Overview The Associate Manager – Process Quality supports global quality leadership in supplier quality management and development. The role leads quality teams, drives supplier performance and continuous improvement, oversees audits and corrective actions, and supports new product development and manufacturing readiness to ensure product quality, safety, and production targets are achieved.

Responsibilities:
• Manages and supervises a team of Quality Engineers and Inspectors.
• Coordinates with suppliers to achieve 99% FPY and maximum output on Day 1 of mass production.
• Coordinates with suppliers to implement all the CARs generated from PSI, customer returns, Life Tests, Line Audits, LA audits, Customer factory Audits and other Corrective Action Requests.




• Works with suppliers to develop an environment conducive to the establishment and continual improvement of quality.
• Drives supplier continuous improvement, regularly reviewing supplier CIP initiatives, Kaizen activities, and lessons learned.
• Executes factory audits, independent audits, and supplier maturity assessments to improve suppliers' overall quality management capabilities.
• Leads PSI activities and analyzes lot rejection and yield data to improve product quality.
• Leads product failure analysis and drives corrective actions.
• Involves in product/material rework and disposition recommendations.
• Involves in recent project processes and performs manufacturing readiness review.
• Involves in the NPD process and prepares the Quality Plans, PSI inspection instruction, EB sample audits, and necessary documents needed in PRRA.
• Determines CTQ parameters, performs Process Capability Study and drives pFMEA to improve Product Quality.
• Participates in ECN and Deviation implementations together with the engineering team and suppliers.
• Participates in the Retailers’ Factory Assessment Audit and testing with suppliers.
• Facilitates a safe working environment for subordinates.
• Facilitates, coordinates, and leads suppliers in improving product quality.
• Collaborates with suppliers and Shark internal departments to achieve 99% FPY and max output at day one of mass production.




• Works closely with the Boston and China QA/testing teams to implement product safety, customer returns, and customer experience initiatives at suppliers' facilities. Qualifications / Requirements
• Bachelor's degree or higher in Quality Management, Electrical Engineering, Electronic Engineering, or related field.
• 8+ years of experience in quality management or related field.
• Be familiar with the utilization of quality tools to lead to issues resolved or improvement.
• Experience with and understanding of quality standards, quality audits, and quality improvement.
• Auditor qualification or certified enterprise work experience is preferred.
• Flexible to travel domestically and internationally up to 60%. Skills & Attributes
• Qualification, assessment, audits, development, and quality reporting.
• 5 Whys, root-cause analysis, data analysis, and disposition.
• Coaches' teams and suppliers and guides discussions toward effective outcomes.
• Fluent in written and spoken English.
• Independent, honest, and committed. Your role in leading our Success Drivers & representing our unique Mindset:
• Lead us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE,”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT.” Explore SharkNinja APAC On Our Social Channels
• https://www.linkedin.com/company/sharkninja-apac/mycompany/
• https://www.linkedin.com/company/sharkninja-apac/jobs/

📌 Associate Manager (Bengaluru)
🏢 SharkNinja APAC
📍 Bengaluru