Job Title: QA Metrics Reporting Lead

Location:
Bengaluru

Experience:
7 12 Years

Key Responsibilities
• Own the QA KPI framework, metric definitions, data collection, and reporting processes.
• Establish quality baselines and measure quality improvements across project phases.
• Track key metrics such as FT Pass Rate, defect density, defect leakage, test coverage, automation, cycle time, and release readiness.
• Develop operational and executive-level QA dashboards with trend analysis and drill-down reporting.
• Analyse quality trends, defect patterns, risks, and process bottlenecks.
• Correlate QA metrics with release outcomes and business impact.
• Automate QA data collection and reporting wherever possible.
• Support AI-assisted quality analytics, predictive insights, and executive reporting. Must-Have Skills
• 7 12 years of experience in QA / Quality Engineering.




• Strong hands-on experience in QA metrics, KPI frameworks, and quality reporting.
• Experience developing QA dashboards and executive reports.
• Proficiency in Power BI, Tableau, or Advanced Excel.
• Strong SQL and data analysis skills.
• Experience with Jira, Azure DevOps, or equivalent reporting tools.
• Solid understanding of defect lifecycle, test coverage, and quality KPIs.
• Excellent analytical, communication, and presentation skills. Good-to-Have Skills
• Advanced Power BI and data visualization.
• Python and data analytics.
• AI/GenAI or predictive quality analytics.
• Data Lake experience.
• Enterprise-wide QA KPI framework implementation.
• QA maturity assessment experience.

📌 QA Metrics Reporting Lead (India)
🏢 SWITS DIGITAL Private
📍 India