Job Title: Front Desk & Customer Support Executive
Location:
Bhubaneswar
Job Type
Full time
Experience:
1–3 Years Job Brief We are seeking a energetic Front Desk & Sales Associate to oversee incoming visitors, handle phone orders, and make prospective calls to commercial clients (offices, event managers, retailers) to grow our customer base.
Key Responsibilities
* Front Office: Greet office visitors, vendors, and delivery partners, maintaining a clean front office environment.
* Order Processing & Telecalling: Handle incoming call and place outbound calls to prospective commercial clients.
* Customer Care: Resolve customer inquiries, complaints, and billing questions promptly over the phone.
* Dispatch Coordination:
Coordinate with logistics/dispatch team to ensure timely order delivery to clients.
Database Management: Keep accurate records of customer accounts, repeat orders, payment follow-ups, and call logs in Excel. Requirements & Skills
* Excellent oral communication and tele-calling skills.
* basic coordination and multi-tasking skills (balancing phone calls and walk-in visitors).
* Basic computer literacy (MS Excel, Email, WhatsApp for Business).
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* Punctual, organized, and client-focused.
📌 Front Desk Executive (Bhubaneswar)
🏢 Sai Bhagabati Multi Projects Private
📍 Bhubaneswar
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