Key Responsibilities
Training Strategy & Planning
• Develop, implement, and continuously enhance training strategies and curricula for new hire and ongoing training.
• Create and manage training schedules, training materials, digital learning modules, and LMS-based training programs, ensuring effective deployment and tracking. Training Delivery & Facilitation
• Conduct and lead instructor-led training sessions, both virtual and classroom-based.
• Ensure training content aligns with compliance requirements (HIPAA, CMS guidelines, etc.) and client expectations.
• Manage new hire training batches and ensure completion of all onboarding and training activities. Performance Evaluation & Feedback
• Define assessment criteria, monitor trainee progress, and evaluate training effectiveness through assessments and feedback.
• Analyze performance data, identify skill gaps, and conduct Training Needs Analysis (TNA) to implement targeted learning interventions. Stakeholder Management
• Partner with Operations, Quality,



and ER teams to address process challenges through training initiatives.
• Incorporate operational feedback, quality insights, and real-life examples into training programs. Team Leadership
• Lead, mentor, and manage a team of 6–8 Process Trainers.
• Drive a culture of continuous learning and career development.
• Design and deliver Train-the-Trainer (TTT) programs to strengthen trainer capability and effectiveness. Skill & Experience
• Graduate in any stream
• Minimum 1.6 years of experience leading a Training team within an RCM setup.
• Strong expertise in end-to-end RCM processes.
• Good written and oral communication
• People management & leadership skills
• Analytical Skills Position Requirements
• Should be open to traveling to other locations as per the business requirement.
• Flexible working in rotational shifts as required.

📌 Training Manager (Vadodara)
🏢 Health Prime
📍 Vadodara