Job Description
Primary Responsibilities
• Configure and customize Salesforce applications using declarative tools such as Flows, Validation Rules, Approval Processes, Process Builder, Reports, Dashboards, and Page Layouts.
• Support implementation and enhancement of applications built on the Salesforce platform.
• Gather business requirements from stakeholders and translate them into scalable Salesforce solutions.
• Create and manage custom objects, fields, profiles, permission sets, record types, and related configurations.
• Maintain system integrity, data quality, security settings, and user access controls within Salesforce.
• Perform configuration testing, user acceptance testing (UAT) support, and issue resolution.
• Collaborate with developers, business analysts, QA teams, and project stakeholders during implementation activities.
• Prepare and maintain functional documentation, configuration documents, SOPs, and release notes.
• Provide end-user support, troubleshoot system issues, and ensure timely resolution of tickets.
• Participate in system upgrades, deployments, release management,



and continuous improvement initiatives.
• Stay updated with Salesforce platform releases, new features, and industry best practices. ________________________________________ Education
• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field.
• Salesforce certifications such as Salesforce Administrator or Salesforce Advanced Administrator will be an added advantage. ________________________________________ Experience
• Minimum 2 years of hands-on experience in Salesforce administration and configuration.
• Experience working on Salesforce Sales Cloud, Service Cloud, or custom platform applications.
• Solid understanding of Salesforce declarative capabilities and platform functionality.
• Experience in requirement analysis, system configuration, testing, and user support.
• Prior experience in Life Sciences, Clinical, Healthcare, or regulated domain projects will be an added advantage.

Skills:
service cloud,salesforce admin,sales cloud

📌 Salesforce Administrator (Bengaluru)
🏢 Arohana Tech Solutions Private
📍 Bengaluru