Customer Relationship Management | Bangalore (Bengaluru)

Customer Relationship Management | Bangalore (Bengaluru)

23 Oct
|
Assettrust Services
|
Bengaluru

23 Oct

Assettrust Services

Bengaluru

Company Description Assettrust Services Pvt Ltd, founded in July 2014 in Bangalore, is a real estate advisory firm focused on transparency, expertise, and trust in property decisions. The company serves clients across major Indian cities including Pune, Noida, Delhi, Gurugram, Mumbai, Bangalore, Chennai, Hyderabad, and is expanding into Dubai. Assettrust provides end-to-end consultancy for residential and commercial properties, coordinating with banks, legal advisors, and developers to simplify the property journey. Its advisory approach is grounded in RERA-verified options, data-driven market insights, ethical processes, personalized support, and sound investment guidance with a focus on ROI and smooth exit clauses. The firm aims to help clients make informed choices, whether for a first home or a strategic investment. Role Description The Customer Relationship Management role is a full-time, on-site position based in Bengaluru. The professional in this role will manage and nurture client relationships throughout the property lifecycle, from initial inquiry to post-sales support. Day-to-day responsibilities include understanding client requirements, coordinating property visits, tracking interactions through CRM tools, and ensuring timely communication and follow-ups. The role also involves collaborating with sales, legal, and finance teams, maintaining accurate client records,



and supporting project-related documentation and status updates. This position requires proactive problem-solving, regular reporting on client engagement, and contributing to service improvements that enhance client satisfaction and retention. Qualifications
• Candidates should possess robust Customer Relationship Management (CRM) and Communication skills to build trust, handle queries, and maintain long-term client engagement.
• Candidates should possess solid Sales and Analytical Skills to understand client needs, recommend suitable property options, and interpret market data for better advisory.
• Candidates should possess effective Project Management and organizational skills to coordinate multiple stakeholders, manage timelines, and ensure smooth transaction processes.
• Candidates should possess proficiency in CRM software, MS Office tools, and basic data reporting to track interactions and document client activity accurately.
• Candidates should possess a customer-centric mindset, ability to work in a fast-paced environment, and strong negotiation and problem-solving capabilities.
• Relevant experience in real estate, financial services, or client-facing advisory roles, and a bachelor’s degree in business, commerce, or a related field will be beneficial.

📌 Customer Relationship Management | Bangalore (Bengaluru)
🏢 Assettrust Services
📍 Bengaluru

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