Company Description Vastu Housing Finance Corporation Ltd. is a Mumbai-based housing finance company focused on delivering responsible and sustainable credit solutions across India. The organization specializes in serving underserved and self-employed communities in peri-urban and rural regions, enabling homeownership and long-term financial independence. Powered by its proprietary technology platform, Pulse, Vastu provides simple, swift, and customized housing finance offerings that bridge the formal credit gap for customers with limited documentation or informal incomes. As of March 2025, Vastu has supported over 100,000 customers, many with monthly incomes of around USD 600, and continues to expand its presence across 15 states and union territories, covering more than 340 districts. With a decade of strong governance, consistent profitability, and robust asset quality, Vastu is recognized as a trusted institution for inclusive financial services at scale. Role Description This is a full-time, on-site Relationship Manager role based in Indore. The Relationship Manager will be responsible for sourcing and onboarding customers for housing finance products, including identifying prospects through field visits, local networks, and channel partners. The role involves conducting customer interactions and preliminary credit assessments, collecting and verifying documentation, and coordinating with credit and operations teams to ensure timely loan processing. The Relationship Manager will manage customer relationships throughout the loan lifecycle, addressing queries, supporting collections when needed,



and promoting cross-sell opportunities in line with company policies. The position also includes maintaining accurate records, adhering to regulatory and internal compliance standards, and contributing to branch-level business growth targets. Qualifications
• Strong customer relationship management and client servicing skills, with the ability to build trust and long-term engagement in local communities.
• Experience in sales or business development, preferably in housing finance, NBFCs, or banking, with the ability to achieve and exceed branch-level targets.
• Basic understanding of credit assessment, documentation, and underwriting processes for retail loans, particularly for self-employed and informally documented customers.
• Proficiency in field operations, including market mapping, lead generation, and coordination with channel partners and internal teams.
• Effective communication and negotiation skills in English and local language, with solid interpersonal skills for working with diverse customer segments.
• Good organizational and time-management abilities, with attention to detail in handling documents and maintaining accurate records.
• Comfort with using digital tools and applications for customer onboarding, data entry, and tracking loan status.
• Graduate degree in any discipline (Commerce, Finance, Business, or related fields preferred); relevant certifications in finance or lending are an advantage.
• Prior experience in affordable housing finance or financial inclusion initiatives is beneficial, along with a strong alignment to ethical, responsible lending.

📌 Relationship Manager (Indore)
🏢 Vastu Housing Finance Corporation
📍 Indore