Job Title: Head of Operations Reports to: ISB Alumni Association Senate

Location:
ISB Hyderabad Campus (on-site) Experience Required: 8–12 years in leadership roles across administration, secretarial functions, and finance Role Summary: The Head of Operations is responsible for the end-to-end operational, financial, and statutory functioning of the ISB Alumni Association (ISBAA). This role ensures that all association activities — chapters, finances, special interest groups (SIGs), events, and member services — run efficiently, transparently, and in full compliance with the ISBAA constitution, bye-laws, and the Telangana Societies Registration Act. The role also manages the administration team and acts as the key operational link between ISBAA, vendors, statutory bodies, and the broader alumni community.

Key Responsibilities
1. Compliance & Governance ● Conduct all association activities in compliance with the ISBAA constitution, bye-laws, and Telangana Societies Registration Act, including statutory ROS filings ● Ensure adherence on compliance deadlines and statutory requirements ● Support in conducting the AGBM/GBM and Managing Board Meetings 2. Financial Oversight ● Oversee membership fee collection and ensure accurate tracking and reconciliation ● Lead financial accounting and coordinate annual/periodic audits ● Work closely with the accounting firm to ensure accurate, compliant financial reporting 3.



Alumni Initiatives ● Oversee alumni initiatives across geographies ● Drive social welfare collaborations under the association ● Drive any project or initiative undertaken by ISBAA 4. Team Management ● Manage the team, including KPI setting, performance management, and quarterly planning of association activities and compliance work ● Ensure team alignment with association priorities and objectives 5. Vendor & Stakeholder Management ● Manage relations with the Company Secretary, legal firm, accounting firm, and marketing/communications (MarCom) agency, and other vendors ● Oversee contract/agreement deliverables and SLA adherence across all vendors 6. Member Experience ● Oversee member communications, grievances, and queries 7. Coordination & Data Management ● Coordinate with ISB as and when required ● Oversee MIS and data management for the association in compliance with DPDP Act Candidate Requirements ● 8–12 years of leadership experience across administration, secretarial functions, and finance ● Proven track record of managing and leading teams ● Solid working knowledge of the Telangana Societies Registration Act and statutory compliance frameworks ● Excellent stakeholder management and vendor coordination skills ● High attention to detail and ability to manage multiple concurrent workstreams Interested candidates can send their CV to [email protected].

📌 Head of Operations (Hyderabad)
🏢 ISB Alumni Association
📍 Hyderabad