Company Description JOP INTERNATIONAL LIMITED is a growing company headquartered in New Delhi, India, with operations that support customers across the region. The organization emphasizes reliable service delivery and long-term partnerships with clients. Team members benefit from working in a dynamic environment that values professionalism, accountability, and customer satisfaction. The company is committed to ethical business practices and encourages continuous learning and development. Employees are supported in building meaningful careers while contributing to the company’s expansion. Role Description The Customer Relationship Manager is a full-time, in office role based in Rohtak. This role is responsible for managing day-to-day interactions with customers, addressing inquiries, and resolving issues to ensure a high level of satisfaction. The Customer Relationship Manager will maintain customer records, follow up on service delivery, and coordinate with internal teams to meet client needs and expectations. The role also includes monitoring customer feedback, identifying opportunities to improve service, and supporting retention and growth initiatives.



The position requires consistent on-site collaboration with colleagues and customers, along with clear communication and timely reporting to management. Qualifications
• Ability to build and maintain strong customer relationships, including active listening, empathy, and professional communication.
• Skills in coordination and follow-up with internal teams to ensure timely and accurate service delivery.
• Competence in basic office software, data entry, and maintaining organized customer records.
• Strong problem-solving skills and the ability to handle customer concerns with patience and tact.
• Solid verbal and written communication skills in English; knowledge of local languages is an advantage.
• Ability to work on-site full time in Rohtak, manage multiple priorities, and meet deadlines.
• Prior experience in customer service, client management, or sales support is preferred.
• Relevant diploma or degree in Business, Communications, or a related field is beneficial.

📌 Customer Relationship Manager (Rohtak)
🏢 JOP INTERNATIONAL
📍 Rohtak