RevOps HubSpot Specialist Department & Reporting Line Department: Revenue Operations / GTM Team

Location:
Ahmedabad, India — Onsite Reports to: RevOps Lead Works with: Business CRM Analyst (Driver on delivery) and the RevOps Strategist / Client Owner (Approver) on every ticket, per the DACI model in the RevOps Delivery Process. Escalates directly and ad hoc to the RevOps Lead when stuck on a technical brief. Role Summary We are hiring a RevOps HubSpot Specialist to execute hands-on CRM configuration and GTM process builds for York IE's client engagements. This role is the core technical Contributor in the RevOps Delivery Process — building against well-defined Jira stories across HubSpot's core hubs, self-certifying QA, and growing into ownership of increasingly complex, multi-hub builds under the guidance of a RevOps Lead.

Key Responsibilities
HubSpot CRM Configuration & Build
• Configure and administer core HubSpot modules — Sales Hub and Marketing Hub as the primary scope, with growing, guided exposure to Service Hub, Operations Hub, and CMS Hub.
• Build workflows, sequences, lead scoring, list segmentation, pipelines, and property/field configuration against documented acceptance criteria.
• Set up lead routing rules, lifecycle-stage automation, and standard Marketing → Sales → Customer Success handoff logic.
• Support HubSpot-to-Salesforce (or another adjacent tool) field mapping and sync troubleshooting under guidance from the Lead or a senior Specialist. GTM Execution Support
• Execute campaign tracking (UTMs), nurture flow builds, and sequence design per Marketing/Sales requirements.
• Assist with waterfall enrichment logic and match-rate troubleshooting in coordination with data/enrichment tools (Clay, Apollo.io, ZoomInfo, Clearbit).
• Support first-touch/last-touch attribution reporting and funnel conversion tracking. Reporting & Analytics
• Build standard HubSpot reports and dashboards tracking pipeline, campaign performance, and activity metrics.




• Flag data-quality issues (duplicates, missing fields, broken syncs) to the Business CRM Analyst or RevOps Lead promptly. Delivery Process (Contributor per DACI)
• Configure/build each assigned story in HubSpot against acceptance criteria set by the Business CRM Analyst.
• Complete the Self-QA Checklist — functional test, data validation, regression check, access/permissions check, evidence attached — before moving a story to Ready for UAT.
• Give the standing Delivery & Build Update on weekly client calls: what was configured, what passed Self-QA, what's blocked.
• Escalate directly and promptly to the RevOps Lead when stuck on a technical brief or needing core technical guidance — an ad hoc coaching step, not a formal workflow stage. Data Governance & Quality
• Follow the deduplication, normalization, and data hygiene standards set for the account.
• Maintain clean documentation and evidence trails on every ticket per the Self-QA standard. Required Qualifications
• 4+ years of hands-on RevOps, Sales Ops, Marketing Ops, or CRM Admin experience, with solid working expertise in HubSpot (Sales Hub and Marketing Hub required; exposure to Service Hub, Operations Hub, or CMS Hub is a strong plus).
• Comfortable independently building workflows, sequences, lead scoring, and reporting on well-scoped tickets.
• Basic familiarity with Salesforce or another secondary CRM (Zoho) is a plus.
• Exposure to GTM data/enrichment tools (Clay, Apollo.io, ZoomInfo, Clearbit) is helpful but not required.
• Comfort working in a Jira/DACI-based delivery model — transparent on when to build independently versus when to escalate.
• Solid communication skills; comfortable giving a live build update on client calls. Preferred / Nice-to-Have Qualifications
• HubSpot certifications (Sales Hub Implementation, Marketing Hub Implementation, or RevOps).
• Experience in a B2B SaaS environment.
• Exposure to Gong, Outreach, Salesloft, or Segment.
• Basic reporting/BI tool familiarity (Looker, Tableau, Power BI).

📌 Revenue Operations Hubspot Specialist (Ahmedabad)
🏢 York IE
📍 Ahmedabad