Role Overview; The Customer Experience will play a dual role in supporting customer queries and contributing to growth initiatives. This role requires strong communication skills, problem-solving ability, and a customer-first mindset.

Key Responsibilities
; Customer

Experience:
* Handle customer queries via chat, email, and calls in a timely and professional manner
* Resolve issues related to memberships, bookings, payments, and app usage
* Maintain high customer satisfaction (CSAT) scores
* Escalate complex issues to relevant teams when needed
* Keep records of customer interactions and feedback Required Skills &

Qualifications:
* Bachelor’s degree in any discipline
* Strong verbal and written communication skills
* Customer-centric attitude with empathy and patience
* Basic understanding of CRM tools and customer support platforms




* Ability to multitask and work in a fast-paced environment
* Prior experience in customer support, sales, or growth roles
* Familiarity with fitness/wellness industry

What We Offer
* Market-competitive salary + incentives
* Training and growth opportunities
* Fun, dynamic work environment
* Health and life insurance
* PAN India Cult Gym Pass Working

Conditions:
The role is based in the office 6 Days, with rotational weekoff. Interested candidates can apply with an updated CV. Please include your current salary, expected salary, notice period, and availability for an interview. Contact Details: (phone hidden) or (phone hidden)

📌 Customer Care Executive (Bengaluru)
🏢 CureFit
📍 Bengaluru