Workfront SME (Workflow Automation + Fusion Enhancements) Role Title: Workfront SME – Workflow Automation (with Fusion Experience)

Location:
Bangalore

Experience:
6+ years We are looking for a Workfront Subject Matter Expert who can monitor, troubleshoot, and uplift newly launched campaign workflow automation in Adobe Workfront. This role requires strong functional expertise in Workfront and hands-on experience with Workfront Fusion to enhance and evolve workflows based on campaign manager requests.

Key Responsibilities
Performance Monitoring & Troubleshooting
• Monitor automated campaign workflows to ensure forms, approvals, and routing logic function correctly.
• Identify issues across submissions, approvals, and workflow stages.
• Fix functional issues inside Workfront and support stability of existing flows. Workflow Optimization & Evolution (Fusion)
• Enhance and evolve campaign workflows using Workfront Fusion.
• Translate business requests from campaign managers into workflow logic changes.
• Develop small-to-medium Fusion workflows to improve automation.
• Ensure all enhancements are compliant with governance and best practices. End-User Support & Enablement
• Act as the primary SME for workflow-related questions from campaign managers and internal teams.
• Provide clarifications, training, and documentation to support adoption.
• Assist in onboarding teams to new or updated workflows. Required Skills & Qualifications




• 4–8 years of experience with Adobe Workfront (workflow creation, forms, approvals).
• Hands-on experience with Workfront Fusion for workflow enhancement or automation tasks.
• Strong troubleshooting skills across Workfront processes.
• Ability to translate business processes into Workfront workflows.
• Strong communication skills and stakeholder engagement experience.
• Experience in campaign operations, marketing workflows, or MarTech is a plus. Valuable to Have
• Workfront or Fusion certifications
• Experience integrating Workfront with AEM, CRM, or other marketing systems
• Understanding of governance, naming conventions, or workflow best practices Key Must-Haves
• Solid hands-on experience with Adobe Workfront (forms, approvals, workflow configuration)
• Ability to monitor and troubleshoot campaign automation flows
• Working knowledge of Workfront Fusion to enhance and evolve existing workflows (not a heavy integration role)
• Good communication skills to support end users and clarify workflow behavior Nice-to-Have
• Campaign operations or MarTech workflow experience
• Workfront certifications
• Experience in enterprise workflow environments This is a hybrid functional + light Fusion development role, not a Workfront admin or full-stack developer position. Kindly start sharing profiles aligned to the above requirements at the earliest.

📌 Adobe Workfront SME (Bengaluru)
🏢 eClerx
📍 Bengaluru