What You will Do
• Lead requirements gathering and solution design to translate client use cases into Talon.
One Applications, campaigns, and rule logic
• Lead full Talon.
One deployments, including Application and environment setup, custom attributes and effects, Rule Builder conditions, and campaign templates
• Design and launch programs across the full Talon.
One toolkit: coupons, discounts, referrals, bundles, giveaways, achievements, and multi-tier loyalty
• Design integration blueprints that connect the Talon.
One Integration and Management APIs with mobile apps, POS systems, eCommerce platforms, customer engagement platforms, CDPs, data warehouses, and authentication providers
• Architect real-time customer session and event flows so effects are evaluated and returned accurately across every channel
• Configure Talon.
One webhooks and outbound integrations to power personalized messaging, like points balances, tier changes, and coupon delivery
• Audit existing Talon.
One and legacy loyalty setups and recommend optimizations, including campaign budgets, prioritization, and stacking rules
• Conduct QA and manage the cutover from incumbent platforms to fully operational Talon.
One logic
• Partner with developers to guide integration builds, review SDK implementations, and unlock new Talon.
One use cases
• Complete Talon.
One enablement to support marketing campaigns and migrations from legacy platforms
• Lead documentation and training, and produce artifacts like deployment blueprints, data catalogs, and attribute maps
• Support change management by advising on new roles, writing
job description
s, and helping interview candidates
• Collaborate with Business Strategists, PMs, and Lead Architects to deliver client migrations smoothly
• Serve as the internal Talon.
One subject matter expert through enablement, solution write-ups, and office hours What Success Looks Like
• Clients running their promotions and loyalty programs independently
• Talon.
One programs you design go live on time, perform reliably in real time, and are easy for marketers to manage
• Legacy loyalty and promotion platforms are retired cleanly, with thorough QA and a smooth cutover
• Talon.
One and messaging systems work together seamlessly, so incentives show up in personalized marketing across every channel
• You consistently meet deadlines and quarterly billable targets while balancing multiple clients
• Colleagues level up on Talon.
One because of the enablement, write-ups, and ideas you share Requirements What You Bring
• Deep hands-on experience configuring Talon.
One Applications, campaigns, Rule Builder conditions and effects, custom attributes,
and loyalty programs in complex enterprise ecosystems
• Robust working knowledge of the Talon.
One Integration and Management APIs, SDKs, and webhooks
• Strong system integration skills (REST APIs, SDKs, JSON, webhooks), with experience connecting Talon.
One to customer engagement platforms, commerce platforms, POS systems, CDPs, and data warehouses
• Proven ability to design and implement scalable, real-time customer session and event workflows
• Experience migrating clients from legacy loyalty or promotion platforms, including QA and cutover planning
• Excellent strategic and technical thinking, with the ability to design holistic solutions that align with client objectives Tools You will Use
• Talon.
One: Campaign Manager, Rule Builder, loyalty programs, coupons and referrals, achievements, and campaign templates
• Talon.
One Integration API, Management API, SDKs, and webhooks
• CDPs such as Segment and mParticle
• Data platforms such as Databricks, Snowflake, and BigQuery
• Commerce and POS platforms such as commercetools, Shopify, and Salesforce Commerce Cloud
• API tools such as Postman
• Jira, Confluence, and Slack Qualifications
• 5+ years of experience with promotion engines, loyalty platforms, or marketing technology, including 2+ years of hands-on Talon.
One implementation experience (strongly preferred)
• Experience in consulting, agency, or client-facing professional services environments
• Ability to travel up to 20%
📌 Talon.One Solution Architect (Mumbai)
🏢 eClerx
📍 Mumbai