About the job

Key Responsibilities
< /robust>: 1. Customer support: Handle customer queries through calls, WhatsApp, and other communication channels. 2. Order confirmation: Contact customers to confirm orders and verify delivery details. 3. Abandoned cart recovery: Follow up with customers who have abandoned their carts and encourage them to complete their purchases. 4. COD to prepaid conversion: Convince customers to convert cash on delivery (COD) orders into prepaid orders. 5. Sales & upselling: Recommend relevant products, upsell, and cross-sell to increase order value. 6. Corporate sales: Support corporate gifting and bulk-order sales by contacting businesses and following up on leads. 7. Order follow-ups:



Coordinate with internal teams to resolve customer concerns and ensure a smooth order experience. 8. Customer relationship management: Maintain customer records, call follow-ups, and sales reports. What We're Looking For: 1. Strong communication and convincing skills. 2. Customer-first mindset with a sales-oriented approach. 3. Experience in customer support, telesales, or e-commerce preferred. 4. Comfortable handling calls, WhatsApp, and CRM tools. 5. Proactive, organized, and target-driven. Be part of a growing brand where customer relationships and sales go hand in hand *Apply Now:
* Send your resume to [email protected]

📌 Customer Support Executive (India)
🏢 Dhwani Astro
📍 India