Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems. Must have

skills:
Site Reliability Engineering Good to have

skills:
NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various critical business systems. This role requires dynamic problem-solving to identify root causes and ensure the smooth operation of multiple interconnected components. The position demands continuous vigilance and collaboration to maintain system reliability and support business continuity in a fast-paced environment. Roles &

Responsibilities:
• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.




• Coordinate cross-functional efforts to streamline incident resolution and improve system stability.
• Mentor junior team members to enhance their technical capabilities and problem-solving skills. Professional & Technical

Skills:
• Must To Have

Skills:
Proficiency in Site Reliability Engineering.
• Strong knowledge of system monitoring, incident management, and root cause analysis techniques.
• Experience with automation tools and scripting to improve operational efficiency.
• Ability to design and implement scalable and reliable infrastructure solutions.
• Familiarity with cloud platforms and distributed systems architecture.
• Skilled in performance tuning and capacity planning to ensure optimal system availability. Additional Information:
• The candidate should have minimum 7.5 years of experience in Site Reliability Engineering.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru