23 Oct
|
Jagyatri
|
India
Manager of Sales Jagyatri | Full-time | On-site | Mumbai, India About Jagyatri Jagyatri is a boutique travel company specializing in personalized, tailor-made holidays and curated travel experiences across India and international destinations. We work closely with our guests to understand their preferences, budget, travel style, and expectations, then build and deliver end-to-end travel experiences.
About the Role
We are looking for a Manager of Sales to take ownership of the complete sales journey, from lead qualification to closing. This is a hands-on sales role for someone who understands travel, enjoys speaking with customers, and knows how to turn travel requirements into well-designed holiday proposals. You will work closely with the founder, operations team, and DMC partners to ensure every qualified lead receives the right destination, itinerary, pricing, and follow-up. The long-term objective of this role is to build an independent sales function where the sales team is able to manage and close enquiries without the founder being involved in every transaction.
Key Responsibilities
Sales & Lead Management
• Manage incoming travel enquiries from WhatsApp, referrals, social media, and other channels
• Qualify leads based on destination, dates, budget, number of travellers, travel preferences, and urgency
• Understand the customer's requirements and recommend suitable destinations and experiences
• Conduct consultations with prospective travellers through calls and WhatsApp
• Prepare and present customized travel proposals
• Follow up consistently with qualified leads throughout the sales cycle
• Negotiate and close bookings while protecting Jagyatri's margins
• Maintain accurate records of leads, follow-ups, quotations, and conversions in the CRM Destination & Product Knowledge
• Develop strong knowledge of Jagyatri's key destinations and travel products
• Initially take ownership of selected destination clusters such as Southeast Asia, Central Asia etc
• Learn destination-specific selling points, hotel categories, experiences, pricing structures, and common customer objections
• Gradually expand destination expertise across Jagyatri's international portfolio
• Build repeatable destination knowledge and sales processes that can be used by the wider sales team Coordination & Internal Operations
• Work closely with the Operations team to obtain DMC quotations and build accurate packages
• Communicate customer requirements clearly to DMCs and internal teams
• Ensure proposals are commercially viable before being presented to customers
• Coordinate with Operations during the transition from confirmed sale to booking
• Ensure all customer commitments made during the sales process are clearly communicated to the Operations team Sales Performance
• Take ownership of individual sales targets
• Track enquiry-to-quotation and quotation-to-booking conversion rates
• Monitor average booking value and gross margin
• Identify opportunities for upselling experiences, room categories, transfers, activities, and other travel services
• Maintain a healthy sales pipeline and follow up on dormant opportunities What We're Looking For
• 2+ year of experience in travel sales, holiday sales, travel consulting, or a similar customer-facing travel role
• Experience selling domestic or international holiday packages
• Strong communication skills, both written and verbal
• Comfortable speaking with customers over the phone and WhatsApp
• Strong persuasion, negotiation, and closing skills
• Good understanding of travel planning and holiday packages
• Commercial awareness and an understanding of margins
• Ability to work independently and take ownership of leads
• Strong follow-up discipline
• Comfortable working in a fast-paced startup setting
• Willingness to learn new destinations and products quickly Preferred
• Experience with international FIT travel
• Existing knowledge of destinations such as Thailand, Bali, Vietnam, Singapore, Dubai, Europe, or other popular international destinations
• Experience working with DMCs, hotels, and travel suppliers
• Experience using a CRM or sales management system
• Existing relationships within the travel industry are a plus What Success Looks Like In the first 3 months, you will be expected to:
• Understand Jagyatri's sales process and customer profile
• Independently qualify and manage leads
• Develop strong knowledge of assigned destinations
• Prepare and present proposals with limited supervision
• Build a consistent follow-up pipeline
• Start closing bookings independently Over time, you will be expected to:
• Own the sales process from enquiry to closure
• Become independently responsible for selected destinations
• Consistently achieve sales and margin targets
• Train and recruit new sales executives.
• Reduce founder dependency in day-to-day sales
• Eventually contribute to training and mentoring additional sales team members Compensation Competitive fixed compensation, depending on experience and suitability. Performance-based incentives will be linked to sales performance and profitability. Location Mumbai, Maharashtra This is an on-site role. Why Join Jagyatri?
• Work directly with the founder and gain exposure to the entire travel business
• Build expertise across international destinations and luxury/FIT travel
• Take ownership rather than working within a rigid corporate structure
• Opportunity to grow into a senior sales or sales leadership position as Jagyatri expands
• Performance-driven growth and incentives
How to Apply
If you are passionate about travel, confident with customers, and believe you have the ability to sell experiences rather than simply sell packages, we'd like to hear from you.
• Please apply with your CV and a short note explaining your travel sales experience and the destinations you are most comfortable selling.
📌 Manager of Sales (India)
🏢 Jagyatri
📍 India