About Role: Our Delivery team is committed to providing an unmatched ownership experience to our customers across India. This senior leadership position is a phenomenal chance to join a world-class, rapidly expanding technology and mobility brand, directly impacting our nationwide delivery promise. Based out of our Mumbai Headquarters, the Regional Delivery Hub Manager will lead, mentor, and scale our delivery hub teams across India. You will oversee operations, logistics efficiency, and customer experience across multiple micro-hubs. This is a high-impact, team-handling role that requires strategic foresight, operational grit, and a willingness to travel up to 60% of the time to ensure operational excellence on the ground. Core

Responsibilities:
• Team Leadership & Handling: Recruit, train, mentor, and manage Hub In-charges, Delivery Coordinators, and field teams across various states in India; establish clear KPIs and drive a culture of high performance and accountability.
• Multi-Hub Operational Excellence: Standardize and optimize backend logistics, vehicle detailing/preparation workflows, inventory management, and dispatch protocols across all Indian delivery centers.
• The Delivery

Experience:
Ensure every local hub executes a flawless, delightful, and tech-forward customer handover process that aligns perfectly with our premium brand standards.
• Cross-Functional Collaboration: Act as the critical bridge between regional logistics teams, supply chain, vehicle service, sales, and central administration to resolve bottlenecks and streamline regional vehicle movements.




• On-the-Ground Audits (60% Travel): Travel extensively across India to conduct operational audits, resolve localized supply chain issues, optimize space utilization at hubs, and maintain high standards of safety and compliance.
• Continuous Improvement: Analyze regional delivery data, vehicle transit times, and customer satisfaction scores (NPS) to implement scalable processes and cost-saving logistics strategies. Key Requirements &

Qualifications:
•

Experience:
6–10 years of progressive experience in e-commerce logistics, automotive dealership operations, premium mobility, or supply chain management, with at least 3+ years in a direct team-handling/people management role.
•

Education:
Bachelor’s degree in Business, Supply Chain, Logistics, or a related field (MBA is highly preferred).
• Mobility & Flexibility: Proven ability and willingness to travel up to 60% of the time across various tier-1 and tier-2 cities in India.
• Technical & Analytical

Skills:
Highly proficient with data analytics tools, ERP/Warehouse Management Systems (WMS), Excel, and modern fleet management software.
• Leadership Style: A hands-on leader who can motivate remote teams, resolve conflicts, and thrive under the high-pressure environment of end-of-quarter or peak-season delivery rushes.
• Language & Communication: Exceptional verbal and written communication skills in English and Hindi. Knowledge of regional Indian languages is a strong advantage.
• Driving Credentials: Must possess a valid Indian driving license with an excellent, safe driving record.

📌 Delivery Hub Coordinator (India)
🏢 Tesla
📍 India