Job Title
- Senior Managed Analyst Qualifications Required
• Manage day-to-day production-support activities for assigned applications, dashboards, reports, and data solutions.
• Monitor scheduled data refreshes, ETL workflows, interfaces, and analytical pipelines.
• Perform data validation and reconciliation across source, transformation, and reporting layers.
• Develop and maintain SQL queries for data analysis, validation, troubleshooting, and operational reporting.
• Investigate incidents, service requests, defects, and data-quality issues.
• Conduct root-cause analysis and coordinate corrective and preventive actions with relevant teams.
• Support application releases, enhancements, upgrades, and post-deployment validation.
• Perform dashboard, report, and data sanity checks following releases and data refreshes.
• Track operational activities and ensure that incidents and requests are addressed in accordance with agreed service levels.
• Collaborate with business stakeholders to understand requirements, clarify issues, and communicate delivery status.
• Translate business requirements into analytical, reporting, or operational solutions.
• Maintain standard operating procedures, support documentation, validation evidence, and knowledge articles.
• Identify opportunities for automation, operational efficiency, and service-quality improvement.
• Support cross-training, knowledge transfer, backup planning, and operational-readiness activities.
• Provide functional guidance and day-to-day support to junior analysts.
• Participate in project meetings, operational reviews, release discussions, and stakeholder communications. These responsibilities reflect the production support, pipeline monitoring,



SQL-based data processing, dashboard validation, root-cause analysis, stakeholder management, documentation, and cross-training activities identified in internal Senior Managed Analyst profiles
• Bachelor’s degree in computer science, Information Technology, Engineering, Data Analytics, or a related discipline.
• Relevant professional experience in data analytics, business intelligence, data warehousing, application support, or managed services.
• Strong working knowledge of SQL and relational databases.
• Experience with data validation, reconciliation, and quality-assurance processes.
• Understanding of ETL processes, data pipelines, data warehouses, and reporting solutions.
• Experience supporting production applications, analytical platforms, dashboards, or reports.
• Ability to investigate technical and data-related issues and perform structured root-cause analysis.
• Experience working with incident, service-request, defect, or change-management processes.
• Strong written and verbal communication skills.
• Ability to work with cross-functional and geographically distributed teams.
• Ability to prioritize multiple operational and project commitments. Primary Skill Set
-
• SQL development and troubleshooting
• Data validation and reconciliation
• Reporting and dashboard support
• Data analysis and issue investigation
• Production support operations Secondary Skill Set / Valuable to have
-
• Data Warehousing
• ETL Support & Monitoring
• Business Intelligence (Power BI )
• Incident & Problem Management
• Stakeholder Management
• Root Cause Analysis
• Data Quality Management
• Production Support
• Snowflake
• ServiceNow
• Jira

📌 Senior Managed Analyst (Kochi)
🏢 SE MENTOR SOLUTIONS
📍 Kochi