23 Oct
|
B. U. Bhandari Mercedes-Benz
|
Pune
23 Oct
B. U. Bhandari Mercedes-Benz
Pune
Achieve Sales Targets: Strive to meet and exceed sales targets through effective Customer engagement and sales strategies. Customer Handling Excellence: Provide exceptional Customer service by addressing inquiries, resolving issues, and ensuring a positive experience throughout the sales process. Customer Data Management: Accurately enter and maintain Customer data in the system to ensure seamless follow-up, personalized service, and efficient record-keeping. Relationship Building: Develop and nurture strong relationships with Customers to foster loyalty, encourage repeat business, and generate referrals. Reporting to: Team Manager Sales as per leadership structure. Sales Target Achievement
• Execute sales plans to meet and exceed targets.
• Monitor sales performance.
• Nurture every lead source wisely. Customer Interaction and Services:
• Respond promptly to Customer inquiries, providing accurate information and solutions.
• Ensure a smooth and enjoyable Customer journey from initial contact through to post-sale follow-up.
• Handle Customer complaints with professionalism, aiming for swift resolution and Customer satisfaction. Data Management and Accuracy
• Accurately input Customer information into the CRM system to maintain up-to-date records.
• Regularly review and update Customer data to ensure reliability and relevance.
• Utilize Customer data to personalize interactions and enhance service delivery. Relationship Development
• Build strong, trust-based relationships with Customers through consistent and meaningful interactions.
• Engage in regular follow-ups to maintain Customer interest and loyalty.
• Encourage repeat business and referrals by providing exceptional service and support. Market Analysis and Adaptation
• Keep abreast of market trends, competitor activities, and industry developments.
• Suggest sales strategies based on market insights to maintain a competitive edge. Feedback Utilization
• Analyze feedback to identify common themes and areas for improvement.
• Suggest changes based on feedback to enhance Customer satisfaction and sales effectiveness. Requirements Qualification Requirement: Bachelor’s degree in marketing/ sales.
Experience:
Minimum 2 Years of Work Experience in automobile sales out of which one year should be with luxury automobile Skillset Requirement:
• HNI Customer handling
• Effective communication
• Objection handling
• Ability to provide premium Customer experience Perks 1. Statutory Benefit 2. Mediclaim 3. Incentive
📌 Sales Consultant (Pune)
🏢 B. U. Bhandari Mercedes-Benz
📍 Pune