Job title: VP, Management Reporting, Group Infra
- CMSO, Holdings
• HSBC is a leading and international bank with an ambition to be the preferred international financial partner for our clients. Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most effective way. Our global team of finance professionals in Finance Operations partner with the business to provide trusted insights and forward-looking analysis, accuracy, efficiency, and control to frame and influence business decisions.
• Finance Operations is an integral part of FS&GEC;, supporting teams across the globe through high quality service delivery across a broad range of finance activities. Finance Operations works as one connected team of c3k FTEs (c35% of Global Finance) organized across key global processes in multiple locations in India, Poland, and Mexico.
• The Management Reporting team supporting FP&A; Strategic Cost Management and Group Infrastructure teams are responsible for providing the Group with strategic insights into cost drivers for each of the Global Businesses and Global Functions, helping the Group to manage and deliver against commitments to a reduced cost base.
• Group Infrastructure is integral to HSBC’s purpose and strategy, playing a valued role in managing costs effectively. Our global team of finance professionals’ partners with the business to provide trusted insights and forward-looking analysis, underpinned by accuracy, efficiency and control, to inform and influence business decisions.
• The role involves regular engagement with senior stakeholders and close coordination with Global Business and Function teams, drawing on expertise in cost drivers and analysis to support informed decision-making. We are currently seeking a high-caliber qualified to join our team.
• The Senior Business Partner, Cost Management is accountable for end-to-end delivery of Cost Data Management, Cost Reporting and Cost Analytics for CMSO and Holdings, including cost governance and reporting. The role brings together FRP, forecasting and actuals reporting to provide robust financial performance management for CMSO and Holdings, translating cost information into actionable insights, supporting policy compliance and driving delivery of cost-saving commitments.
• Partner with Regional Function COOs and their teams, Country Function teams and Global Function Finance to challenge cost assumptions, explain underlying performance drivers and evaluate options. Enable senior Business and Function leaders to make sound financial decisions and deliver efficient cost management strategies.
• Operate as a credible senior finance partner to Group management, COO teams, Regional Finance and Group SCM. Provide rigorous financial review and assurance of actions supporting FRP delivery to the Business COO community and Finance leadership, including the business CFO, FP&A; and Head of SCM. Communicate risks, trade-offs and recommended actions clearly, and constructively challenge assumptions to influence decisions. Key focus: partnering with Business COOs, including:
• Implement and embed a cost-governance framework for COO functions, including CMSO and Holdings, covering accruals, planning and forecasting, with clear ownership and executive accountability at each stage.
• Drive CMSO policy refreshes by clarifying definitions, identifying non-compliant cost and FTE items, strengthening governance and driving the closure of non-CMSO costs.
• Evaluate regional cost and FTE risks and opportunities; propose actionable mitigations and identify potential savings across Finance, including CMSO, to support firm-wide cost-performance goals and delivery of the Group’s cost-saving commitments.
• Develop a detailed understanding of functional cost drivers and challenge key assumptions to quantify the impact of scenarios on direct, indirect and restructuring costs.
• Connect financial and FTE performance to underlying activity drivers; lead commercially focused analysis and advise senior management on status, risks, issues and decision implications.
• Drive annual and strategic planning, in-year forecasting, analytics and reporting across region, entity and OpCo pillar levels, bringing consistent financial challenge to each cycle.
• Strengthen transparency and relevance of indirect and intercompany charges, explaining cost drivers and decision implications to improve financial MI. Conduct regular reviews of business charges and prioritise opportunities to realign allocated costs to attributed costs across business areas.
• Drive continuous process improvement and embed a change-oriented team culture that strengthens delivery efficiency and agility.
• Establish a trusted business-partnering position, using evidence-based challenge to influence decisions and deliver the right outcomes.
• Bring financial insight and evaluated options to wider business discussions, ensuring Finance contributes meaningfully to decision-making.
• Support workforce planning through clear analysis of cost and FTE implications, and own internal reporting and end-to-end governance and execution of the boundary-change process.
• Review and challenge approval and tracking of incremental costs arising from business demand and migrations.
Maintain tight oversight of boundary changes into the Global Function and verify delivery of associated onshore benefits. In this role, you will: Principal Accountabilities and Responsibilities
• Own oversight and delivery of cost management reporting for the Business/Region, ensuring outputs are timely, controlled, decision-relevant and supported by clear financial analysis. Principal accountabilities include:
• Coordinate regional cost teams to deliver a consistent, effective and efficient approach to cost assessment.
• Lead coordination, consolidation, review and challenge of business plans and forecasts, including CMSO and HGHQ FRP and budget reviews across GB/GFs. Use detailed cost deep dives and other performance measures to test assumptions and explain financial implications.
• Review and redesign reporting processes where required to strengthen controls and documentation, remove manual activity and deepen team expertise, enabling effective quality assurance of outputs.
• Translate quantitative and qualitative analysis into clear decision options and recommendations, maintaining regular dialogue with senior management.
• Deliver forward-looking cost MI that highlights emerging risks, opportunities and performance drivers, supporting financial target delivery and timely management action.
• Ensure timely monthly reporting and ad hoc analysis for internal stakeholders, including OpCo, and support quarterly reporting requirements.
• Strengthen performance analysis across products and markets by analysing cost drivers, forecast (FC) variances and monthly and annual trends to identify anomalies and project year-end costs. Partner with CMSO Regional Leads to review cost movements, investigate material variances and establish governance for new costs.
• Perform monthly ledger reviews for HGHQ and HGMS, focusing on CMSO costs and assessing movements against budget and FC. Monitor budget and FRP compliance across CMS, HGMS and HGHQ, ensuring adherence to the Retained Cost Policy and Cost Policy and engaging senior leadership on compliance matters.
• Lead digitisation of MI and FP&A; cost processes using modern tools and technologies, including AI, in partnership with Business teams and the COO function to improve efficiency and analytical insight.
• Evaluate business plans under alternative scenarios and changes in strategy, quantifying implications and identifying actions to steer performance towards agreed targets.
• Act as a trusted finance partner to COO, SCM and Group Infrastructure teams, providing responsive financial expertise and targeted analysis of cost efficiencies and direct and indirect costs.
• Oversee timely delivery and continuous development of internal and external reporting for the region and Group Functions, clearly explaining performance drivers and their impact on Group results.
• Maintain active Business/Entity engagement to understand core activities and key drivers, grounding financial analysis in the commercial context.
• Drive process simplification and automation to reduce manual effort and strengthen reporting efficiency.
• Maintain a robust control environment across reporting and source data, ensuring outputs are reliable and supported by effective quality assurance.
• Ensure compliance with the HoldCo policy on HGHQ retained actuals by publishing the Heat Map for relevant FC and HGHQ Tax teams, and support completion of the annual HoldCo policy refresh. Manage internal, assurance and external audits relating to Helios controls for the HoldCo and Cost Policy.
• Identify opportunities and support execution of strategic projects and commercial initiatives, representing Finance in key forums and bringing clear financial analysis to proposed actions. Support cost-optimisation projects through targeted cost analysis and MI, and work closely with Group senior leadership on ad hoc analysis, value-hunting using digital data and analytics tools, and Finance-led automation and streamlining initiatives to realise synergies. Stakeholder Management
• Build trusted stakeholder relationships and manage service delivery with clear expectations and accountability.
• Engage proactively on evolving business and functional requirements, aligning delivery with standardisation and Group organisational initiatives.
• Partner with Group Tax and the HGHQ Financial Controller team on policy queries and FC-related cost movements. Support annual policy updates with Alex and the wider team, and contribute to HGHQ BSRC meetings.
• Maintain effective communication across stakeholders, ensuring timely information flow, transparent issue reporting and continuous feedback.
• Engage with stakeholders through fact-based conversations, building strong relationships to ensure consensus
• Anticipate stakeholder concerns and resolve issues promptly through clear analysis, constructive dialogue and agreed actions. Leadership & Teamwork
• Lead and manage teams to deliver high performance and promote a strong control culture.
• Recruit, train, and mentor colleagues,
building a culture of continuous improvement.
• Manage change effectively, supporting teams through transformation and adoption of new technologies.
• Provide leadership through coaching, guidance, and timely feedback.
• Support retention of key talent and development of future skills.
• Collaborate across functions and entities to promote consistency and teamwork.
• Understand current processes, systems, and data flows, and shape the target end-state.
• Design and enable training aligned to transformation needs, with focus on commercial acumen, business partnering, and technical accounting knowledge.
• Act as an escalation point for issue resolution and workload management to meet critical deadlines.
• Build a future-ready workforce with skills that are fungible across the wider function to manage capacity constraints. To be successful you will: Functional Knowledge (Requirement to meet at least one of the following professional qualifications)
• Recognized skilled accounting qualification (CA) or MBA from Tier1 Institute with minimum of 10-12 years of experience predominantly in Finance and not exceeding 15 years , including in leadership positions managing complex requirements from senior stakeholders. Technical Skill Requirements
• Experience presenting and influencing in senior governance forums and engaging effectively with auditors on financial reporting and controls.
• Strong financial accounting and reporting expertise, with extensive business-partnering experience in Business
- or Group-facing processes and the ability to translate analysis into commercial insight.
• Strong understanding of banking and non-banking products and segments, and the ability to connect business activities with financial performance drivers.
• Strong written reporting skills, including drafting concise senior-management papers that clearly explain financial performance, risks and decision implications.
• Ability to foster innovation and experimentation, learn from unsuccessful approaches, and promote knowledge-sharing and collaboration. Operational Requirements
• Proven track record of designing, implementing and operating robust processes that deliver reliable financial outputs.
• Strong operations management capability, encompassing process governance, stakeholder alignment and disciplined service delivery.
• Experience in designing, implementing and validating the effectiveness of process controls
• Demonstrated ability to drive process re-engineering, realise synergies and implement technology-based solutions that improve operational efficiency.
• Ensuring adequate controls across all deliverables to mitigate operational risk and ensure the highest levels of operational excellence. Personal Skill Requirements
• Firm Decision-making underpinned by commercial awareness. Making data-informed decisions that appreciate the risks and opportunities; align to the organizational goals; are relevant and meaningful in the commercial context of the business; are future proof; communicate well the basis of decisions; and take ownership of the decisions and a vested interest in their outcomes.
• Problem solving. Typically exemplified through Critical thinking to gather information from various sources, differentiate facts from assumptions, and weigh up the pros and cons to support well-informed decisions;
• Financial Modelling & Storytelling. Apply appropriate financial model techniques and ensure a sound control environment and be attentive to detail; apply Analytical Thinking to identify patterns and relationships
• Proven leadership and relationship management skills in dealing with all levels as well as the confidence to interact and be lead partner to senior management
• Exceptional drive and commitment, ability to work and thrive in a fast-changing and results driven environment, and proven ability in handling competing priorities
• Strong influencing, interpersonal, negotiation and conflict resolution abilities
• Excellent communication, planning and organization skills
• Proficient analytical review skills; ability to add value to customer deliverables through understanding of the business / lateral thinking
• Ability to work in a dynamic environment and adapt to frequent and multiple changes
• Effective team player – very collaborative, communicates progress, status and issues on a regular basis.
• High degree of motivation and commitment Hsbc.com/careers You’ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. *Issued By HSBC Electronic Data Processing (India) Private LTD*
📌 VP, Management Reporting, Group Infra (Gurugram)
🏢 HSBC
📍 Gurugram