Job Title: Enterprise Talent
- Risk, Governance, Vendor Management Lead
• The Enterprise Talent Risk, Governance and Vendor Management Lead is responsible for setting and owning Enterprise Talent policies and for overseeing end-to-end risk management, governance, compliance and vendor management both in our BAU operation and our continuous Change and Transformation agenda. This includes oversight of any global externally contracted recruitment delivery models and contingent workforce engagement channels (e.g. Recruitment Process Outsourcing, Resource Augmentation, Contingent worker Managed Service).
• Operating as the second line of defense for Enterprise Talent (ET), the role ensures the right governance and approvals are in place for change initiatives and consistently followed thereafter, meeting internal control standards, internal and external audit and assurance requirements, data privacy obligations, and applicable local labour laws and regulatory requirements—while keeping governance proportionate so it supports, rather than detracts from our customer experience.
• The role defines the control and governance framework and expectations, provides effective oversight and constructive challenge, and confirms adherence through monitoring and testing, assurance activity, and maintaining audit readiness. In this role, you will: Risk and governance
• Maintain, update and monitor compliance with ET policies (FIMs).
• Define and maintain the global ET risk and control framework.
• Own and manage the ET monthly Risk Management Meeting.
• Understand and ensure adherence to global/local controls (including applicable Entity Level Controls, internal policies/controls and local labour laws), maintaining a clear RACI for control ownership and execution across global teams, markets and vendors, ensuring accountability for control performance and evidence for Talent Acquisition and Talent Management.
• Ensure internal and external audit readiness and coordinate audit requests/responses.
• Liaise with Internal Audit, HR Risk, Internal Control Room, Global Finance Controls (SOX) for ELC management, and FCC for AB&C; risk management.
• Act as escalation point for complex governance, risk and control matters; advise and influence ET direction through a risk-and-controls lens.
• Set and drive policy and governance for the use of contingent workers and ensure delivery through appropriate engagement channels.
• Provide SME guidance to global/regional/country teams on contingent workforce matters, including labour law considerations across key locations and management of risk/claims from third-party workers.
• Ensure ongoing adherence to data privacy, data protection and cross-border data transfer and migrations requirements via Data Visas, IGSAs etc.
• Accountable for ensuring the ET Business Continuity Plan is updated annually. Control monitoring
• Run periodic Quality Assurance and control monitoring; produce regular reporting on control effectiveness, key risks, issues, exceptions and remediation progress for ET leadership.
• Investigate control divergences and non-compliance, perform root-cause analysis, assess impact, and drive corrective/preventative actions with agreed owners and timelines.
• Manage the annual Risk and Control Assessments (RCA) for ET (aligned to the Operational Risk Management Framework). Vendor management
• Provide governance and ensure performance oversight of ET suppliers.




• Work with the central vendor management team to ensure supplier management routines are performed in line with relevant BU/Group policies and governance, including service reviews, SLA/operational guideline management, and supplier assurance activities to manage service, cost and risk.
• Lead/oversee service change alongside procurement and the central vendor management team (e.g., RFPs, contract renegotiations, renewals, global service changes), ensuring compliance with legal, regulatory and policy standards.
• Identify and manage supplier risks/issues (financial, legal, regulatory, reputational, operational); act as escalation point and support dispute resolution. Management of Risk (Operational Risk / FIM requirements)
• The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization. This will be achieved by consistently displaying the Group Values: Dependable, Open and Connected.
• The jobholder will also continually reassess the risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings and the impact of new technology.
• This will be achieved by ensuring all actions take account of the likelihood of risk occurring and by addressing any areas of concern in conjunction with line management and/or the appropriate department. Observation of Internal Controls (Compliance Policy / FIM requirements)
• The jobholder will adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term ‘compliance’ embraces all relevant financial services laws, rules and codes with which the business has to comply.
• This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about recent business initiatives at the earliest opportunity. Also, and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators. To be successful you will: Skills (For the role – not the role holder)
• Global risk, controls and compliance leadership: Proven experience leading risk, controls and compliance for Talent Acquisition/Talent Management (or comparable People processes) across multiple countries/regions in a regulated environment; able to define and maintain a global risk and control framework.
• Governance design and policy adherence: Strong track record of designing and embedding governance and approval controls (including senior committee / ELC-style forums), ensuring compliance with internal policies/standards and AB&C; expectations.




• Control monitoring, assurance and MI: Experience running periodic control monitoring/testing and assurance activity, producing clear management information and reporting for senior leadership, and using insights to reduce exceptions and improve control effectiveness.
• Issue investigation and remediation management: Proven capability to investigate control breaches/process divergence, complete root-cause analysis, assess/quantify impact, and drive remediation to closure with named owners, timelines and sustainable fixes.
• Audit readiness and audit delivery: Evidence of maintaining audit-ready documentation and evidence packs, coordinating audit requests/responses, and managing audit findings through to closure within agreed timelines.
• Data privacy and sensitive data handling: Demonstrated working knowledge of data privacy/data protection requirements and practical experience applying them to hiring/talent processes and associated data flows (including cross-border considerations where relevant).
• Senior stakeholder influence and conflict resolution: Proven ability to partner with and influence senior stakeholders and key control functions (e.g., People BRCM, ER, Legal, Market Operations), resolving tensions between delivery pace, local requirements and global standards.
• Executive-level communication: Ability to produce decision-ready updates for senior audiences, with clear escalation triggers, options analysis and recommendations.
• Vendor ecosystem governance and performance management: Experience leading and governing a multi-vendor ecosystem, with clear performance metrics, service governance, and continuous improvement.
• Commercial acumen and contracting/procurement partnership: Track record of working with Procurement on supplier selection and contracting activities (RFP/RFQ inputs, evaluation criteria, award recommendations), and delivering benefits realisation (cost take-out, leakage reduction, supplier rationalisation, improved commercial compliance).
• MSP and contingent staffing lifecycle control expertise: Experience managing MSP arrangements (including rate-card discipline) and control ownership across the contingent worker lifecycle—onboarding, extensions/tenure governance, compliance checks, and clean offboarding.
• Third-party risk and governance (TPEM): Demonstrated experience completing third-party governance activities, identifying control gaps, driving mitigations, and escalating material supplier risks appropriately. You’ll achieve more at HSBC Hsbc.
Com/Careers HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. *Issued By HSBC Electronic Data Processing (India) Private LTD*

📌 Enterprise Talent (Hyderabad)
🏢 HSBC
📍 Hyderabad