Principal Product Ops Analyst is the experienced configuration specialist who is well versed in all aspects of the Veeva Vault platform and the Veeva Vault Clinical Suite of Applications CTMS, eTMF, and Study StartUp. This includes user interface, application functions, and system and business administration settings. While adhering to best practices, they transform feedback from business users into suggested configuration changes or explanations for why a request cannot be fulfilled.

Core Responsibilities

- Configuration of Syneos Health Unified Clinical Veeva Vault platform
- Provide expertise in Veeva Vault configuration as a certified Vault platform administrator and configuration specialistManage configuration changes for Syneos Health Unified Clinical Vault per agreed priority backlog items
- Collaborate across the Clinical IT teams and work closely with Program Manager, Product Manager, IT Architects, and Syneos Health Vault Clinical Implementation team
- Complete Certified Vault Training and stay up to date.



This knowledge will be used on a daily basis as part of configuration work and change requests
- Deliver product enhancements through agreed backlog process to ensure Syneos Health Unified Clinical Veeva Vault Platform follows best practices, while evolving to meet business needs
- Participate in impact assessment activities, reviewing proposed changes, and ensuring impact understood across all functions
- Experience in solution delivery with GXP systems

Qualifications

- Bachelor’s degree in Life Science, Computer Science or related field.
- Documented Veeva certification and experience in working in a GxP workplace.
- Problem solving skills are required to solve business process issues.
- The role will understand the current configuration, but also look to best practices for enhancements without impact to other objects or workflows.
- Written and verbal skills and the ability to communicate with business and technical audiences.
- Demonstrated ability to solve problems with innovation and enthusiasm

📌 Principal Product Ops Analyst- Veeva Vault Clinical (Hyderabad)
🏢 Syneos Health
📍 Hyderabad