23 Oct
|
Adobe Systems India
|
Bengaluru
23 Oct
Adobe Systems India
Bengaluru
About the Program
Adobe's ACS Apprenticeship Program is structured six- month training program designed to train the next generation of technical consultant professionals. Apprentices join the Adobe Customer Services team, gain hands-on experience and training pertaining to develop consulting and technical foundation for Adobe Experience Cloud products, and build the skills needed to be considered, for opportunities at various companies.
The program runs in three phases:
- Months 1–2 (Foundation): Product and tool familiarization, shadowing senior consultants, and introduction to client environments and implementation methodology.
- Months 3–5 (Support Practice): Assisted contribution to live engagements under mentor guidance, progressing toward independently owning defined workstreams.
- Month 6 (Assessed Practice): Actively assist Senior Consultants and team in handling cases with mentor check-ins.
About Adobe Customer Services
The ACS professional services team works directly with Adobe's customers and partners to match business problems to technology. The team provides technical skills on the ground with customers, defines implementation processes, and supports the adoption of Adobe's Experience Cloud. Apprentices join this team as early-career consulting talent.
What You Will Do
- Learn Adobe solutions and implementation practices through structured learning, hands-on exercises, mentoring, and exposure to real-world customer use cases.
- Support senior consultants in understanding customer business requirements and translating them into technical solutions, initially through observation and guided activities.
- Learn to build, configure, and integrate content-driven applications using Adobe products, working under the guidance of mentors and experienced consultants.
- Gain practical consulting and customer engagement experience by observing and supporting client facing sessions during the initial months, progressing to assisted participation and delivery from Month 3 onward, based on readiness.
- Contribute to live customer implementation projects by supporting assigned development, configuration, integration, testing, and implementation activities under mentor supervision.
- Support project documentation and implementation processes, including preparation and maintenance of technical documentation, implementation artifacts, and knowledge materials.
- Participate in post-implementation activities, including testing, issue analysis, documentation, and customer support, while learning established delivery and support practices.
What you need to succeed:
- BE / B.Tech / MCA (2025 - 2026) graduate with no prior full-time experience
- Good understanding of: Web technologies, Data Structures & Algorithms, Object-Oriented Programming, Design Patterns, and Database Management Systems
- Familiarity with AI Tools, Git, Python, JavaScript/TypeScript, SQL,
or basic cloud concepts.
- A portfolio, GitHub profile, open-source contributions, or demonstrable side projects, anything that shows you build things.
- Positive written and verbal communication in English
- Analytical mindset and willingness to learn in a client-facing environment.
Good to have:
- Basic to intermediate knowledge of AI application development
- Familiarity with RESTful APIs or web services concepts
- Prior internship or project experience in software development or technical consulting
Work Model & Shift
Hybrid office-based working from Adobe's Bangalore office.
Evaluation
Apprentices are assessed at Month 3 (mid-program review) and Month 6 (final review). Evaluation Covers:
- Case quality and resolution rate against apprentice-calibrated targets
- Technical skill development against the program learning roadmap
- Communication quality and customer handling skills
- Reliability, professionalism, and team contribution
Selection Process for Apprenticeship
Our selection process is designed to assess technical aptitude, analytical thinking, and communication — the core skills you will use every day in this role.
1. Online Assessment — technical assessment to evaluate core skills
2. Group Discussion — with the Talent team, assessing collaborative thinking and communication
3. Technical Interview — in-person conversation with the business team covering technical problem solving and communication
4. Final Interview — in person at our Bangalore office where feasible
📌 Technical Consultant (Apprenticeship) - Bangalore (Bengaluru)
🏢 Adobe Systems India
📍 Bengaluru