Role & responsibilities

- Manage inbound enquiries and proactively reach out to prospective customers through outbound calls, ensuring timely responses in accordance with defined service-level agreements (SLAs).
- Qualify leads by understanding customer requirements, business challenges, budgets, and decision-making processes, and schedule meetings or product demonstrations for the Business Development team.
- Build and nurture relationships with prospects through consistent follow-ups, effectively handle objections, and maintain engagement until opportunities are successfully converted or appropriately closed.
- Maintain accurate customer records, update interactions, follow-up activities, and opportunity stages in the CRM system while ensuring complete data integrity.
- Collaborate closely with the Sales and Pre-Sales teams to deliver a seamless customer experience and support the overall sales cycle.
- Achieve daily, weekly, and monthly KPIs, including outbound call volumes, qualified leads, meeting generation, conversion rates, and CRM compliance.




- Share customer feedback, market trends, and competitive insights with the management team to support continuous business improvement.

Preferred candidate profile

- Bachelor's degree in any discipline.
- 0 - 1 years of experience in Telesales, Telecalling, Inside Sales, Lead Generation, Customer Support, or a similar client-facing role.
- Freshers with excellent communication skills and a robust willingness to learn are encouraged to apply.
- Excellent verbal communication skills in English and Hindi; proficiency in additional regional languages will be an added advantage.
- Strong interpersonal, listening, negotiation, and persuasion skills with the ability to confidently engage and influence prospective customers.
- Basic proficiency in CRM software and Microsoft Office applications.
- Self-motivated, target-driven, organized, and capable of managing multiple priorities effectively

📌 Tele Sales Executive (Mumbai)
🏢 Talent Corner HR Services
📍 Mumbai