To ensure a high level of customer satisfaction by providing timely, professional, and effective assistance to customers, addressing their queries and concerns, coordinating with relevant departments, and ensuring the smooth delivery of services while maintaining positive and long-term customer relationships.
Responsibilities
- Location Scouting Recce Coordination
- Shoot Production Coordination
- Location Booking Management
- Set Dismantling Location Clearance
- MIS Documentation
- Customer Relationship Management
Qualifications
- Graduate in any Discipline
Experience
- 3-4 years of relevant experience in Customer Service, Client Servicing, Film Production Coordination, Location Management, or a related field.
- Experience in handling customers professionally and patiently.
- Strong communication, interpersonal, coordination and convincing skills.
Knowledge and Skills
- Good working knowledge of MS Excel and MS Word is mandatory.
- Knowledge of ERP/SAP is preferred.
- Robust customer service and relationship management skills.
- Ability to handle multiple activities and priorities simultaneously.
- Problem-solving and decision-making abilities.
- Good written and verbal communication skills.
- Ability to work effectively with internal departments, production teams, and external customers.
- Fluency in English, Hindi and Telugu is mandatory.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Executive - Female For Customer Service Department (Hyderabad)
🏢 Ramoji Film City Hotel Sitara
📍 Hyderabad
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