Key Account Officer - Telesales (Surat)

Key Account Officer - Telesales (Surat)

23 Oct
|
Growit India
|
Surat

23 Oct

Growit India

Surat

Role Overview

We are looking for a dynamic Key Account Officer Sales who can manage key accounts while driving sales through tele-calling and digital follow-ups. The role requires handling the complete sales funnel, executing marketing initiatives, generating and closing leads, and ensuring customer satisfaction—all while meeting assigned sales targets.

Key Responsibilities

Sales & Tele Sales

- Handle inbound and outbound sales calls to prospects and existing customers
- Manage the end-to-end sales funnel (lead follow-up closure post-sales support)
- Generate leads through tele-calling, referrals, campaigns, and database mining
- Ensure timely lead conversion and deal closure
- Achieve and exceed assigned sales targets and KPIs

Key Account Management

- Manage and grow key customer accounts
- Build long-term relationships to drive repeat business
- Handle customer queries, objections, and escalations professionally
- Coordinate with internal teams for order processing and fulfillment

Marketing & Strategy Execution





- Support and execute marketing strategies at account and campaign level
- Devise tele-marketing and digital outreach plans
- Share market feedback, customer insights, and competitor intelligence
- Assist in promotional campaigns and product awareness initiatives

Required Skills & Competencies

- Solid experience in sales and inside sales
- Solid understanding of sales funnel handling
- Ability to devise and execute marketing strategies
- Proven skills in lead generation and closure
- Excellent communication, persuasion, and query-handling skills
- Target-driven mindset with good negotiation ability
- Basic knowledge of CRM tools and sales reporting

Preferred Qualifications

- Bachelor’s degree in Marketing, Business Administration, Agriculture, or related field
- 1–2 years of experience in Tele Sales / Inside Sales / Key Account Management
- Experience in agritech, FMCG, rural markets, or B2B/B2C sales is an added advantage

📌 Key Account Officer - Telesales (Surat)
🏢 Growit India
📍 Surat

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