*Job Title: * IN bound Customer Service Associate
*Company: * Teleperformance
*Location: * Kolkata
*Work Mode: * Work from Office
*Process: * Customer Service Associate Banking

**Compensation for English + H/ B*
*CTC: * 15,000 per month
*Take Home: * 12,300 per month approx.

*Compensation for Hindi + Bengali*
CTC 13.4k
Net take home 11.2 k

*Job Summary*
We are hiring energetic and communication-savvy candidates for the role of Outbound Customer Service Associate. You will be responsible for contacting potential/existing customers, explaining products or services, resolving basic queries, and driving sales conversions. This is a sales-oriented voice process based out of our Kolkata office.

*Key Responsibilities*
- Make inbound calls of customers.
- services clearly and handle customer objections
- Achieve daily/weekly individual performance
- Maintain customer data and update call outcomes in the system
- Ensure professional and courteous communication at all times
- Coordinate with team leads for feedback and performance improvement





*Eligibility Criteria*
- *Education: * 12th Pass or Graduate
- *Experience: * Freshers can apply
- *Language: * Must be fluent in Hindi + Bengali and English + Hindi / Bengali
- *Skills: * Positive communication, basic computer knowledge, willingness to work in a flexible shift's environment having great translation skill.

*Shift & Work Details*
- *Work Mode: * Work from Office only
- *Shifts: * Rotational shifts as per process requirement
- *Week Off: * Rotational (6 days working, 1 day R. W/O)

*Interview Details*
- *Venue: * Smartworks Building, Victoria Park, 4th Floor, Sector V. Teleperformance Recruitment Area, Kolkata
- *Documents to Carry: * Updated Resume, Govt Photo ID, 2 Passport Photos
- *Reference: * Mention at the gate and write IB - HR Bishal at top of your resume.

*Benefits*
- Fixed salary
- Career growth in BPO
- Training provided for freshers.
- PF
- ESIC
- Gratuity

📌 Walk-in || Domestic Customer Care Executive (Kolkata)
🏢 TP
📍 Kolkata